Specialist, HR Services (4 Months Maternity Cover, Nov 2026)

Reposted 29 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Gaming • Retail • Travel • Hospitality
The Role
Handle HR transaction processing, onboarding and candidate liaison, provide internal customer service, maintain records and SOPs, investigate and resolve discrepancies, and collaborate with payroll, HR, and IT to improve processes.
Summary Generated by Built In

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Transaction Processing

  • Accurately and efficiently process transactions

  • Validate and reconcile data to ensure accuracy and compliance with established guidelines.

Onboarding and Candidate Liaison

  • Coordinate onboarding activities including document collection.

  • Liaise with candidates to confirm start dates and clarify onboarding requirements.

  • Serve as a point of contact for new hires during pre-boarding and onboarding phases.
     

Customer Service

  • Provide excellent customer service to internal departments or external parties by responding promptly to inquiries and resolving issues effectively.

  • Collaborate with stakeholders to understand their needs and deliver solutions that meet or exceed expectations.
     

Documentation and Record Keeping

  • Maintain organized and up-to-date records of transactions, ensuring adherence to data confidentiality and security protocols.

  • Prepare and update documentation related to processes, guidelines, and standard operating procedures.

Problem Resolution

  • Investigate and resolve discrepancies or issues related to transactions promptly and effectively.

  • Escalate complex problems to appropriate channels and contribute to the development of long-term solutions.
     

Collaboration

  • Work closely with cross-functional teams, including payroll, HR, and IT, to streamline processes and improve overall efficiency.

  • Foster positive working relationships with colleagues and stakeholders to promote a collaborative and supportive work environment.

This position is expected to start end October/early November 2026.

Job Requirements

Education & Certification

  • University Degree, preferably major in Human Resources Management or equivalent.

Experience

  • Proven experience in a shared services environment or similar role.

  • Knowledge of relevant industry regulations and compliance standards.

Other Prerequisites

  • Excellent communication and interpersonal skills.

  • Proficient in using relevant software and technology for transaction processing.

  • Detail-oriented individual with a strong commitment to delivering high-quality services to internal and external stakeholders.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Skills Required

  • University degree
  • Major in Human Resources Management
  • Proven experience in a shared services environment or similar role
  • Knowledge of relevant industry regulations and compliance standards
  • Excellent communication and interpersonal skills
  • Proficient in relevant software and technology for transaction processing
  • Detail-oriented with strong commitment to delivering high-quality services
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The Company
12,000 Employees
Year Founded: 2005

What We Do

Marina Bay Sands Pte. Ltd. is a leading integrated resort in Singapore combining luxury hotels, convention and exhibition facilities, a casino, dining, retail and entertainment venues. It operates three hotel towers topped by a skypark and offers extensive MICE (meetings, incentives, conferences, exhibitions) services, retail and attractions across the region and is a globally recognized brand.

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