Why Mobility Global?
At Mobility Global, our mission is to provide trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we're creating new opportunities for our customers, our business, and our people.
Role Summary
The role of client relations maintains long-term, positive connections between a company and its clients and act as the main bridge of communication. The team also ensures high levels of customer satisfaction, handles inquiries, manages onboarding and resolves service issues. They work closely with inter-department teams to maintain mutually beneficial relationships with their clients.
Key Responsibilities
- Submit invoice through invoice portal (ARIBA, COUPA, TAULIA and etc) for payment purpose
- Complete customer vendor form and related information document (Company Certificate, Certificate of Residence and etc) for company profile setup
- Work across department to fulfill customer and account receivable team request
- Cooperate with tax team and treasury team for Bank Letter and company tax related documents
- Notify collectors/finance team on the invoice payment status and remittance advice
- Handling of customer portal registration for client onboarding for invoice portal submissions & liaise with Legal, Sales or Compliance team for required information’s.
- Handling of signatories for customer documents
- Act as the main liaison for client communications via phone and email.
Required Qualifications:
- 2 to 5 years of experience in client relations, account management, or customer service.
- Familiarity with CRM platforms (such as Salesforce and etc)
- Strong problem-solving, quick learner and cross-team collaboration abilities.
- Excellent written and oral communication.
- Ability to work effectively in a team-oriented environment with a strong sense of accountability and ownership.
- Work hours 2pm -11pm
- Observe APAC Public Holidays however might require supporting on month-ends
This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs.
What’s In It for You
- Competitive compensation package, including base salary and incentive opportunities where applicable.
- Comprehensive health and wellness benefits for employees and eligible dependents.
- Retirement savings programs, including company matching contributions where available.
Equal Opportunity Employer
Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.
Recruitment Fraud Alert
Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.
Skills Required
- 2 to 5 years of experience in client relations, account management, or customer service
- Familiarity with CRM platforms such as Salesforce
- Strong problem-solving and quick-learning abilities
- Cross-team collaboration abilities
- Excellent written and oral communication
- Ability to work effectively in a team-oriented environment with accountability and ownership
- Availability to work 2 PM to 11 PM
- Ability to observe APAC public holidays and support month-end activities when needed
Mobility Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mobility Global and has not been reviewed or approved by Mobility Global.
-
Healthcare Strength — Health and wellness benefits for employees and eligible dependents are described as comprehensive and a core part of the package. Employer materials indicate coverage spans major medical needs, with a benefits portal suggesting detailed plans are available to employees.
-
Retirement Support — Retirement savings programs are offered, including employer matching “where available,” and some legacy 401(k) arrangements were carried over post-separation. Public information points to structured retirement planning, even if precise match rates are not disclosed.
-
Leave & Time Off Breadth — Company materials reference paid time off, parental leave, and holidays, indicating broad leave coverage. Role and location notes imply these programs exist across the organization, though specifics are not publicly itemized.
Mobility Global Insights
What We Do
Mobility Global is an independent automotive intelligence company, formerly S&P Global Mobility. It provides data, analytics, connected technologies, forecasts, and expertise to organizations and consumers across the vehicle lifecycle, helping them build, buy, sell, maintain, and understand vehicles. Its offerings support decisions involving demand, risk, supply chains, sales, marketing, ownership, sustainability, and broader automotive market strategy with confidence and clarity.
.jpeg)
