The Role
Provide bilingual (English/Spanish) front-desk and administrative support: greet visitors, answer phones, maintain common areas, manage EVV dashboard, support scheduling and recruiting, assist field staff technical issues, perform client 60-day check-ins, and other assigned duties.
Summary Generated by Built In
Job Summary:
The role of the Administrative Assistant is to support Companions Forever’s office staff, which includes scheduling and recruitment departments. The Administrative Assistant will report to the Director of Operations.
Essential Duties and Responsibilities:
- ·Greet visitors and allocate them to the correct department.
- Clean and maintain common spaces.
- · Answer telephone and transfer calls to proper employee
- Manage EVV visit dashboard
- Offer technical support to field staff.
- Assists the Recruiting Specialist facilitate interviews and orientation.
- Assists the Scheduling team with field staff call volume and communicating non-urgent schedule changes.
- Manage 60-day check-ins with clients.
- Performs other duties as assigned
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or equivalent
- Fluent in both English and Spanish
- 2+ years of administrative office experience
- Communication and presentation skills are required
- Proven self-starter
- Understanding of the company and the services that are offered
- Demonstrated computer skills.
- Must remain in stationary position for long periods of time at desk or computer.
- Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.
- Due to the nature of the responsibilities this role will take place in office
- Occasional travel to multiple offices
- 401k
- Medical, Vision & Dental Insurance
- PTO, Sick Time, Floating Holidays
Skills Required
- High school diploma or equivalent
- Fluent in both English and Spanish
- 2+ years of administrative office experience
- Communication and presentation skills
- Proven self-starter
- Understanding of the company and the services that are offered
- Demonstrated computer skills
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The Company
What We Do
Companions & Homemakers is a professional provider of compassionate, non-medical in-home care services throughout Connecticut. For over three decades, they have specialized in delivering tailored companion and hourly homemaker services to help older adults maintain their independence and quality of life in the comfort of their own homes, with dedicated caregivers available 24/7.
