Spa Operations Coordinator

Posted Yesterday
Be an Early Applicant
Tampa, FL, USA
In-Office
Junior
Beauty • Professional Services • Retail
The Role
Leads daily spa operations, team performance, scheduling, inventory, financial results, customer experience, training, and local marketing. The role manages recruitment, onboarding, coaching, compliance, sanitation, service quality, and business growth while also performing esthetic services. An active esthetician license is required, with nights and weekends expected in a full-time Tampa, Florida position.
Summary Generated by Built In
About FACE FOUNDRIÉ

FACE FOUNDRIÉ is an efficient + effective focused facial bar providing affordable, approachable, and accessible skincare in a modern + inclusive environment.

Specializing in all things face — facials, lashes, brows, and skincare — FACE FOUNDRIÉ is redefining the skincare experience through innovative services, expert techniques, and results-driven treatments. As a rapidly growing brand in the skincare industry, we are passionate about creating confidence in our clients while fostering a collaborative, energetic, and welcoming workplace for our team.

Featured in publications including Forbes, Entrepreneur, and Marie Claire, FACE FOUNDRIÉ continues to raise the standard in skincare by delivering efficient and effective services that meet clients wherever they are in their skincare journey.

We are seeking individuals who are passionate about skincare, driven by leadership, and eager to be part of a company making a meaningful impact in the beauty and skincare industry.

Position Overview

As a Store Manager, you are responsible for leading daily operations, developing a high-performing team, driving financial performance, and delivering an exceptional guest experience. This role is ideal for a motivated leader who thrives in a fast-paced environment, is passionate about coaching and development, and is committed to maintaining the highest brand standards.

Operations Responsibilities
  • Deliver exceptional customer service while upholding FACE FOUNDRIÉ brand standards

  • Drive store performance by meeting or exceeding key business metrics, including:

    • Service revenue

    • Average ticket

    • Client count

    • Rebooking percentage

    • Retail sales

  • Identify opportunities for business growth through staffing, scheduling, coaching, and operational improvements

  • Oversee all aspects of team management, including recruitment, onboarding, training, performance management, and employee development

  • Ensure compliance with all company policies, safety procedures, sanitation standards, and legal requirements

  • Conduct regular performance reviews and provide consistent coaching and feedback

  • Create and maintain team schedules to ensure proper coverage and operational efficiency

  • Oversee inventory management and maintain appropriate product and supply levels

  • Assist in forecasting sales goals, growth opportunities, and operational planning

Financial Management
  • Partner with the store owner to develop and manage the store budget

  • Monitor financial performance and analyze reports to identify opportunities for revenue growth and expense management

  • Implement strategies to achieve profitability, sales goals, and operational success

Customer Experience
  • Ensure the delivery of high-quality services and an exceptional guest experience

  • Address guest concerns professionally and resolve issues in a timely manner

  • Foster a positive, welcoming, and team-oriented environment for both guests and staff

Leadership, Training & Development
  • Lead by example through professionalism, productivity, and service excellence

  • Perform services on guests while maintaining strong technical standards

  • Coach, mentor, and develop team members to support individual and store growth

  • Identify professional development opportunities for employees and support career progression

  • Ensure attendance and participation in all required trainings and product education

  • Conduct verbal and technical interviews to identify talent aligned with store goals and culture

Marketing & Community Engagement
  • Partner with the owner to execute marketing initiatives that drive client acquisition and retention

  • Support local events, promotions, partnerships, and community outreach opportunities

  • Assist with social media and brand visibility efforts as needed

Qualifications
  • Active Esthetician License required

  • Previous salon, spa, or beauty management experience preferred

  • Minimum of 1 year of management or leadership experience preferred

  • Strong leadership, communication, and organizational skills

  • Proven ability to coach, motivate, and develop a team

  • Strong understanding of sales performance and operational management

  • Passion for skincare, guest experience, and team development

Job Details
  • Full-Time

  • Nights and weekends required

  • Location: Tampa, FL

Skills Required

  • Active Esthetician License
  • Previous salon, spa, or beauty management experience
  • Minimum of 1 year of management or leadership experience
  • Strong leadership, communication, and organizational skills
  • Ability to coach, motivate, and develop a team
  • Understanding of sales performance and operational management
  • Passion for skincare, guest experience, and team development
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
170 Employees

What We Do

FACE FOUNDRIÉ is a modern, all-inclusive focused facial bar that redefines skincare by making high-quality beauty services affordable, approachable, and accessible for everyone. Specializing in facials, lashes, brows, and skincare, the company provides efficient and effective results-driven services designed for the modern, busy lifestyle. Their mission is to create a welcoming and inclusive environment where top-tier skincare services meet real-life convenience for all clients.

Similar Jobs

Canoe Logo Canoe

Senior Client Support Analyst

Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
Hybrid
2 Locations
180 Employees
85K-95K Annually

Dynatrace Logo Dynatrace

Senior Data Analyst

Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Remote or Hybrid
United States
5600 Employees
90K-110K Annually

Enverus Logo Enverus

Consulting Geologist, Anadarko Basin - Contract - 26330

Big Data • Information Technology • Software • Analytics • Energy
In-Office or Remote
2 Locations
1800 Employees
60-75 Hourly
Hybrid
Jacksonville, FL, USA
205000 Employees

Similar Companies Hiring

Tastewise Thumbnail
Artificial Intelligence • Big Data • Food • Retail • Software • Generative AI • Big Data Analytics
NYC, NYC
120 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account