The Role
Own the Events Database product end to end, from proof of concept through implementation, adoption, operational maturity, and ongoing evolution. Define the roadmap, translate stakeholder needs into delivery requirements, coordinate cross-functional teams, manage risks and governance, lead pilots and onboarding, and build trusted relationships with industry participants. Monitor adoption, performance, feedback, and commercial value to drive sustainable service growth.
Summary Generated by Built In
Join Cifas at a pivotal moment as we develop the next generation of fraud prevention services. As an Innovation Solutions Lead, you will lead the Events Database initiative, bringing together industry partners to tackle first party fraud through data sharing, collaboration and innovation. This role combines product ownership, stakeholder engagement and delivery leadership to turn new ideas into trusted services that make a measurable impact across the UK fraud prevention landscape.
This is a senior, delivery-focused product role for someone who can bring structure, pace and judgement to a strategically important new service. Success will be measured not simply by delivering a system, but by creating a sustainable product that organisations actively value, use and continue to support.
Key Responsibilities
Working alongside industry specialists, the successful candidate will be responsible for:
- Acting as the senior business and product owner for the Events Database, defining priorities, making delivery trade-off decisions and ensuring the product delivers measurable value to participating organisations and to Cifas.
- Leading the development of the Events Database from proof of concept through to implementation, operational readiness, member adoption and ongoing product evolution.
- Defining, managing and prioritising the product roadmap, making clear recommendations on scope, sequencing, value, risk and future investment.
- Translating business, member and stakeholder requirements into clear product, operational, technical and governance requirements for delivery teams, ensuring they remain aligned to the overall proposition and intended outcomes.
- Working closely with the Project Manager to ensure delivery plans, dependencies, risks, resources and timescales remain aligned to agreed priorities.
- Coordinating and influencing activity across product, technology, legal, data protection, operations, member engagement and external stakeholder teams to support successful delivery and adoption.
- Building trusted relationships with participating organisations, using their feedback and operational insight to shape product decisions, strengthen the proposition and address real-world fraud prevention challenges.
- Supporting the design of the Events Database operating model, including data submission, validation, matching, filtering, reporting, member guidance and support processes.
- Ensuring legal, governance, data protection, security and compliance requirements are embedded throughout development and translated into practical, auditable operational controls.
- Leading proof of concept and pilot activities, ensuring learning is captured and incorporated into product development, future phases and service readiness.
- Leading member onboarding, adoption and engagement activities, developing trusted relationships with participating organisations and driving long-term participation, usage and advocacy.
- Monitoring product performance, adoption, stakeholder feedback, commercial value and emerging opportunities, identifying enhancements that improve impact, sustainability and long-term strategic value.
Skills, Knowledge and Expertise
To be successful in this role, it is essential for you to have:
- Proven experience delivering complex projects, products or services from concept through to implementation.
- Demonstrable experience coordinating activity across multiple teams and stakeholders to achieve agreed outcomes.
- Experience gathering, analysing and translating stakeholder requirements into clear and actionable delivery requirements.
- Strong planning, organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously.
- Experience identifying, managing and mitigating risks, issues and dependencies.
- Strong stakeholder management skills, with the ability to build effective relationships, challenge constructively and influence outcomes.
- Experience working with external organisations, customers, partners or industry stakeholders.
- Excellent verbal and written communication skills, with the ability to communicate clearly with technical and non-technical audiences.
- Experience developing and implementing new processes, services, products or operational approaches.
- Experience working collaboratively across technical, operational, governance and business teams.
- Strong problem-solving skills with the ability to make sound decisions and maintain momentum in a fast-paced and evolving environment.
- A proactive, self-motivated approach with a willingness to take ownership and get stuck into delivery challenges.
And it would also be desirable for you to have:
- Experience delivering proof of concepts, pilots, product launches or new service introductions.
- Experience working within fraud prevention, financial crime, retail, intelligence, risk management or related sectors.
- Experience developing or supporting data sharing initiatives, industry collaborations or membership-based services.
- Experience working with retailers or large multi-stakeholder environments.
- Experience supporting product development, roadmap planning or service improvement activities.
- Experience using Agile, Waterfall or hybrid delivery methodologies.
- An understanding of data matching, analytics, reporting solutions or information-based services.
Benefits
In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:
- Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
- Generous annual leave, plus bank holidays
- Private healthcare
- Excellent pension package through salary sacrifice
- Personal and professional growth
- Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whilst keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
About
Cifas is the UK’s leading fraud prevention service, managing the largest database of instances of fraudulent conduct in the country. Our members are organisations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime. Operating as a not-for-profit means our teams put all their efforts into our mission of fighting fraud, rather than creating a financial return for shareholders. Fraud presents a serious and significant threat to the UK and our role in protecting businesses, the public and the economy from fraud is now more important than ever before. As a result, we have ambitious plans to innovate and create new services and products that will significantly improve the way that we and our members tackle fraud.Our employees play a crucial part in ensuring we remain the UK's leading fraud prevention service, whilst also ensuring our members remain at the heart of everything we do.
Skills Required
- Proven experience delivering complex projects, products, or services from concept through implementation
- Experience coordinating activity across multiple teams and stakeholders to achieve agreed outcomes
- Experience gathering, analyzing, and translating stakeholder requirements into actionable delivery requirements
- Strong planning, organizational, and prioritization skills
- Experience identifying, managing, and mitigating risks, issues, and dependencies
- Strong stakeholder management and influencing skills
- Experience working with external organizations, customers, partners, or industry stakeholders
- Excellent verbal and written communication skills for technical and non-technical audiences
- Experience developing and implementing new processes, services, products, or operational approaches
- Experience collaborating across technical, operational, governance, and business teams
- Strong problem-solving and decision-making skills
- Proactive, self-motivated approach with ownership of delivery challenges
- Experience delivering proof of concepts, pilots, product launches, or new service introductions
- Experience in fraud prevention, financial crime, retail, intelligence, risk management, or related sectors
- Experience developing or supporting data-sharing initiatives, industry collaborations, or membership-based services
- Experience working with retailers or large multi-stakeholder environments
- Experience supporting product development, roadmap planning, or service improvement
- Experience using Agile, Waterfall, or hybrid delivery methodologies
- Understanding of data matching, analytics, reporting solutions, or information-based services
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The Company
What We Do
Cifas is the UK's leading not-for-profit fraud prevention service, dedicated to detecting, deterring, and preventing fraud and financial crime by operating the largest fraud sharing databases and collaborating with public and private sector members.
