At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Solutions Engineering/Sales Engineering team partners with the Sales teams on new and existing customers. We paint the picture of how Theatro works, how its implemented into the customer environment and represent new "ideas" to the product team. We are the trusted advisor to customers and internal teams alike.
Job Description
Operating as a business‑technical advisor, the Solutions Engineer helps customers navigate intricate software choices by matching platform functionality with strategic goals and operational needs. This position facilitates critical technical discussions to define which challenges the software addresses, why particular architectures are necessary, and how the Theatro platform integrates seamlessly into current infrastructures.
The Solutions Engineer focuses on the system and solution level rather than direct implementation, ensuring that software is effectively positioned and adopted to drive long‑term business success.
Responsible for maintaining technical alignment and clarity, the Solutions Engineer serves as a reliable partner for both technical and business stakeholders. Their role is to ensure all software design choices are firmly rooted in platform capabilities and practical operational requirements.
Working alongside Account Executives, Account Managers, and internal departments, you are tasked with:
Translating customer obstacles into technical requirements
Assessing the feasibility and fit of proposed solutions
Advising customers on optimal architectural paths and usage strategies
Preferred Qualifications:
5+ years of direct customer engagement as a technical representative for the Sales team.
5+ years Technical Sales process knowledge.
Ability to follow end to end customer engagement from introduction to delivery.
Deep experience with SaaS and HaaS
Working knowledge of Wi-Fi and IP networking principles.
Familiarity with APIs (Application Programming Interfaces) and common integration approaches.
Foundational understanding of cybersecurity and data privacy best practices.
Location & Travel Requirements:
Ideal candidates will reside in Texas or Illinois
Travel will be up to 25% of the time. This travel (car and air) will be within the territory with occasional travel outside the territory
Target Base Salary Range: $85,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RO1
Basic Requirements
- Bachelor's Degree with 4+ years of sales, presales, solutions consulting experience
- OR 6+ years of sales, presales, solutions consulting experience
Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Skills Required
- Bachelor's degree with 4+ years of sales, presales, solutions consulting experience OR 6+ years of sales, presales, solutions consulting experience
- Willingness to travel up to 25%
- 5+ years of direct customer engagement as a technical representative for the Sales team
- 5+ years Technical Sales process knowledge
- Ability to follow end to end customer engagement from introduction to delivery
- Deep experience with SaaS and HaaS
- Working knowledge of Wi-Fi and IP networking principles
- Familiarity with APIs and common integration approaches
- Foundational understanding of cybersecurity and data privacy best practices
- Ideally reside in Texas or Illinois
What We Do
Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.
