Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
Solution Engineer / Senior Solution Engineer
Location: Bengaluru, Karnataka (Hybrid)
Experience: 4–8 years
About JazzX AI
JazzX AI is building an AGI-first intelligence platform for the enterprise.
Our mission is to build a world where enterprise knowledge work is no longer constrained by human capacity. Instead of adding AI features to existing software, JazzX re-architects complex enterprise workflows from first principles—combining reasoners, knowledge fabrics, and role-native assistants to deliver intelligent, auditable, end-to-end outcomes.
We are starting with residential lending, where deep due diligence, complex policies, and expert judgment define outcomes, and are building a horizontal platform that will enable intelligent applications across many industries characterized by knowledge-centric, manually intensive processes.
JazzX AI is incubated and backed by SAI Group, a private investment firm that has committed $1B to build and scale next-generation AI-powered enterprise software companies serving 2,000+ global enterprise customers at scale.
Role Overview
As a Solution Engineer / Senior Solution Engineer, you are a hands-on software engineer who contributes directly to customer-facing solutions built on JazzX’s AGI platform.
You will work as part of a delivery pod, partnering closely with Staff and Senior engineers to design, build, and deploy production-grade systems for enterprise customers. This role is ideal for engineers who enjoy solving real-world problems, working with customers, and applying GenAI capabilities in practical, production environments.
This is a delivery-focused role that blends strong software engineering fundamentals with applied AI and customer collaboration.
You will:
- Contribute to the design and implementation of customer-facing solutions.
- Build and enhance backend services, integrations, and workflows using JazzX’s platform.
- Apply GenAI and LLM-based capabilities as part of reliable, scalable systems.
- Work closely with customer teams under the guidance of senior technical leads.
- Participate in troubleshooting, debugging, and improving deployed systems.
- Learn and grow toward broader technical ownership and leadership.
Key Responsibilities
Hands-On Software Engineering
- Write and maintain production-quality code across backend services, APIs, and orchestration layers.
- Implement integrations with multiple third-party systems using RESTful APIs and service interfaces.
- Contribute to system design discussions and follow established architectural patterns.
- Ensure features meet quality standards for reliability, performance, and maintainability.
Applied GenAI & Agentic Systems
- Implement LLM-powered features such as agent workflows, reasoning steps, and tool interactions.
- Work with prompts, tool interfaces, and control logic to support agentic behavior.
- Help evaluate agent behavior using real-world signals such as correctness, latency, and cost.
- Collaborate with senior engineers to adopt and extend GenAI frameworks and patterns.
Customer Delivery & Collaboration
- Support technical execution for customer POCs, pilots, and production deployments.
- Work with customer engineering and IT teams to integrate JazzX into existing systems.
- Assist in diagnosing and resolving integration, data, and system issues.
- Communicate clearly with internal and external stakeholders on technical progress and issues.
Qualifications
Must-Have
- 4–8 years of professional software engineering experience building and supporting production systems.
- Strong proficiency in Python (or Java / Go) with experience writing clean, maintainable code.
- Experience building backend services, APIs, and system integrations.
- Exposure to GenAI or LLM-based systems in practical applications (e.g., agent workflows, LLM-backed services, RAG-style solutions).
- Experience working on customer-facing or delivery-oriented engineering projects.
- Solid understanding of software quality, testing, and operational best practices.
- Good communication skills and ability to collaborate across engineering, product, and customer teams.
- Willingness to travel up to 20% for customer engagements, as needed.
Nice-to-Have
- Experience working in regulated or policy-heavy domains (e.g., finance, lending, healthcare).
- Familiarity with vector databases, semantic search, or knowledge retrieval systems.
- Exposure to agent frameworks or orchestration tools (e.g., LangChain, LlamaIndex, AutoGen).
- Experience working in a startup or fast-moving product environment.
Attributes We Value
- Hands-On Mindset: You enjoy building, debugging, and improving real systems.
- Engineering Discipline: You care about code quality, reliability, and maintainability.
- Customer Awareness: You understand that real-world constraints shape good solutions.
- Ownership Mentality: You take responsibility for your work and follow through.
- Growth Orientation: You are eager to learn, take feedback, and grow into broader responsibility.
Why Join JazzX AI
At JazzX AI, you’ll work on real enterprise problems—not prototypes—while growing alongside experienced engineers.
You will:
- Build production systems used by large enterprise customers
- Gain hands-on experience applying GenAI in complex workflows
- Work closely with Staff and Principal engineers and learn at a fast pace
- Grow toward technical leadership in a high-impact environment
If you are a strong software engineer looking to deepen your experience in customer-facing systems and applied AI, JazzX AI offers an exceptional opportunity to grow and make a real impact.
Why Join JazzX AI -
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
Top Skills
What We Do
We are technologists, designers, builders, and innovators who are revolutionizing traditional business processes and practices with advanced AI technology. Our vision is a future where novel digital solutions support employees in their complex, knowledge-driven tasks while automating the routine ones. This not only improves work productivity and enjoyment, but also enables companies to become pacesetters within their industries.
JazzX AI is owned by SAIGroup, one of the largest, fastest-growing investment firms in enterprise AI. SAIGroup is a private investment firm investing in business with the potential to become leaders in enterprise AI solutions. SAIGroup’s investments enable our portfolio companies to accelerate their innovation and growth. Principal owner and investor Dr. Romesh Wadhwani has made a commitment to invest up to $1 billion in SAIGroup. Visit saigroup.ai to learn more.
