Solutions Engineer

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India
Software
The Role

Location: India - Remote
Experience: 2-3 years
Salary: 30 - 40L
About the Role

We're seeking a Solutions Engineer to join our India team. You'll serve as a technical interface between Giga and our customers, building and deploying sophisticated solutions with our low-code platform.


What You’ll Do:

  • Assisting customer engagements from start to end: running discovery calls & demos, align business/technical stakeholders on milestones, and serve as the primary PoC who drives meetings and removes blockers.

  • Own the full agent development life cycle: build and prototype quickly, set up CI/CD, monitor live usage, iterate to targets, debug live issues, and document best practices to speed up future projects.

  • Close the feedback loop with product & platform: capture unmet needs, prototype new features, and collaborate with core teams to strengthen the platform for all customers.


Who You Are / Must-Haves:

  • Know the basics: Understanding of Python, tool calls, etc.

  • Interpersonally Acumen: Able to solve problems in a people-centric manner and communicate effectively, with experience in customer-facing roles

  • Entrepreneurial: Preference for candidates with aspirations who want to be founders

  • Gritty: Capable of working long productive hours, and being customer focused

  • Coachable: Be able to take in feedback and adapt at a quick pace

  • Experienced: 2-3 years of experience

Interview Process

  • Screening call w/ recruiting lead (20 min)

  • Intro call w/ Founding Engineer (15 min)

  • Technical interview (1 hr)

  • In-office interview (full day)

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The Company
HQ: San Francisco, California
30 Employees
Year Founded: 2023

What We Do

On a mission to save people time.

We build enterprise AI voice agents that handle complex customer interactions with unmatched speed and scale.

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