Responsibilities
- Collaborate with the Sales team to deliver engaging product demos and technical presentations.
- Understand customer requirements and provide tailored solutions using Kixie’s platform.
- Assist with onboarding new customers, ensuring smooth integration with CRM platforms and communication tools.
- Serve as the technical point of contact during the sales and onboarding process.
- Identify customer needs, build solutions, and create proof-of-concepts when necessary.
- Collaborate with Product and Engineering teams to advocate for customer needs and influence product improvements.
- Respond to RFPs, RFIs, and other technical documentation requests.
- Create internal and customer-facing documentation to support technical sales and onboarding processes.
Requirements
- Bachelor’s Degree in a technical field or equivalent experience.
- 2+ years of experience in a Solutions Engineer, Sales Engineer, or Technical Support role (SaaS experience preferred).
- Solid understanding of APIs, webhooks, CRM integrations, and cloud communication technologies.
- Familiarity with tools like Zapier, Make, or similar integration platforms.
- Ability to translate complex technical concepts into easy-to-understand solutions for both technical and non-technical audiences.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Experience working in a high-growth startup environment.
- Experience with CRM platforms like Salesforce, HubSpot, Zoho, etc. is a plus
- Background in VoIP, telephony, or communications platforms is a plus
Benefits and Perks
- Comprehensive medical, dental, and vision insurance
- Unlimited paid time off (PTO), sick leaves, and paid holidays
- Complimentary parking in our secure garage
- A collaborative, dynamic, and supportive team environment
- Pet friendly office!
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What We Do
Kixie is the leading sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs.
Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.
With Kixie, sales teams have the power to achieve their most ambitious goals. It's better sales, made simple.
Kixie is for sales agents:
We've revolutionized how salespeople engage with prospects, making it automatic and natural. Kixie engages leads when *they* are engaged. In the past, agents simply dialed through a list of numbers, hoping to get someone on the phone.
Those 👏 days 👏 are 👏 gone 👏.
There are more ways to communicate than ever. People are busier than ever. Kixie helps break through the noise and close deals.
Kixie is for sales managers:
With Kixie, sales managers coach and develop stronger teams that close more opportunities. It's a powerful ally.
Kixie helps apply past learning to new deals to ensure agents are communicating the right message at the right time, closing as many opportunities as possible.
Kixie is for business calling & texting:
At its core, Kixie is a world-class Contact Center designed to help sales teams, anywhere, prosper.
Ever heard a sales agent say something like, “If I can just get a lead on the phone, I close the deal nearly every time!” 🤔 The modern sales organization needs more than a dumb dialer. They need an intelligent platform that proactively helps agents connect with leads.
With Kixie agents are always one step ahead — start putting it to work for you in just minutes. Try it free at kixie.com.
