Solutions Engineer

| New York, NY, USA
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We are looking for a Solutions Engineer to join our Global Partner Solutions team. This is an exciting opportunity for an ambitious candidate to continue their career with a role that is a blend of business and technology within a leading ad technology company.

The Solutions Engineer role at IAS encompasses proposal development and deal shaping in tandem with Sales and Business Development, and sees clients through deployment and go-live lifecycle of a partnership. Internally, the position requires cross-team collaboration with Sales, Account Management, Business Development, Professional Services, Product, Data Science and Engineering teams, along with frequent interactions with the IAS marketing team. Externally, the position requires constant interaction with the same teams on the client side as the technical expert responsible for aligning partner goals with IAS solutions and business strategy. This is an individual contributor position where you will work as part of a team with some of IAS’ largest clients and partners.

What you will get to do:

  • Serve as the pre-sales IAS expert, by understanding the client needs, and goals, then turning it into a scalable solution using IAS’ product offerings
  • Provide technical expertise during integration lifecycle, including troubleshooting integration related issues, reporting discrepancies, and implementation concerns
  • Review and test integrations to ensure proper implementation
  • Closely work with client services team to ensure comprehensive account transitions after integrations are complete
  • Lead multiple, complex partner integrations that are both standard and entirely customized from discovery, through go-to-market.
  • Generate and implement ideas and solutions to continuously improve the customer's experience. Apply the resulting insights to inform company operating plans and help create solutions that address both situational and systemic issues to continuously improve the customer experience with integrations and increase value of IAS solutions to customers. 
  • Demonstrate expertise in multiple skills and/or knowledge areas relevant to responsibilities, and basic knowledge in related areas as well as become recognized as a specialist within our team and functional group.
  • Serve as a representative of the Solutions Engineering team in cross-functional projects
  • Become subject matter expert in Integral’s product offerings and be able to explain all technical aspects of products to internal and external stakeholders

You should apply if you have most of this:

  • 3+ years of experience in a tech ops or ad ops role at an online media company or digital agency
  • 3+ years of solutions/sales engineering experience, preferably within the advertising technology space
  • Ability to clearly convey and absorb information. 
  • Actively listen to, and understand the real message, and most meaningful information.
  • Effectively and confidently communicate your own ideas in one on one and group scenarios (Including cross-functional groups), and with all levels across the company.
  • Adapt style and content to the level and needs of the audience.
  • Effectively and constructively engage in dialogue that extends beyond area of expertise and experience as well as inspire confidence when conveying insights, experience, and knowledge across a range of business areas and topics.   
  • Ability to design and deliver large scale presentations to clients and internal stakeholders.
  • Deep knowledge of ad serving technology, including but not limited to RTB, Header Bidding, VPAID, Mobile SDK, API
  • Comprehensive knowledge of the ad tech ecosystem
  • Proficiency working with large data sets
  • Positive, professional demeanor and experience working in a client-oriented setting (internal or external)
  • Proficiency with HTML, Javascript, SQL, MS Office Suite
  • Familiarity with UNIX systems and the Command Line Interface
  • Experience coding for fun is a bonus!
  • BS/BA or equivalent in computer science, business, or a related technology field

About Integral Ad Science

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

To learn more about us, please visit http://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • AgileManagement
    • WordpressCMS
    • InsightlyCRM
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Integral Ad Science

How would you describe the company’s work-life balance?

While there’s never a shortage of engaging work to be done, IAS encourages balance with perks like paid volunteer time, unlimited discretionary vacation, and Summer Fridays. On a deeper level, I’m comfortable bringing my authentic self to work. IAS is home to active employee resource groups such as IAS Working Parents, as well as informal groups.

Jessica

Software Engineer

What does your typical day look like?

A typical day involves checking in on client performance, pulling reports, answering questions, & ultimately acting as the face of IAS to my set of clients. I like to think of the Customer Success Manager role as a middle-person between our clients & the solutions needed. The key is not to have all the answers, but to know where you can find them.

Zach

Associate Customer Success Manager

How has your career grown since starting at the company?

I joined IAS in April 2020, and it’s one of the best decisions I’ve made for my career. I’ve helped train teams how to interview, hired dynamic senior level employees to support the growth of our teams, and been given a level of autonomy that I’ve been craving. Everyday is a new challenge that pushes me to evolve, and I love it!

Timothy

Recruiter

How do you make yourself accessible to the rest of the team?

It's more important than ever to have open channels of communication. We hold weekly virtual town halls where we keep everyone updated on important company news, but more importantly, open our leadership team up for questions. We have several open Slack channels where the team can ask about anything - from my US Open picks to our latest policies.

Lisa

Chief Executive Officer

How does your team reward individual success?

My team popularized the notion of awarding karma points on slack which are a light-hearted reward to show appreciation. We also give a shoutout in the R&D newsletter for individual and team achievements.

Milap

DevOps Engineer

What are Integral Ad Science Perks + Benefits

Integral Ad Science Benefits Overview

We want our employees to stay happy, healthy, and inspired. At IAS, we offer unlimited PTO, comprehensive health insurance, and much more - from an employee volunteer program to happy hours and snacks in the office.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday.
Company-sponsored happy hours
Recreational clubs
IAS sponsors group sports like Basketball, Soccer and Volleyball.
Relocation assistance
Fitness stipend
Meditation space
Onsite gym
Professional Development
Lunch and learns
Promote from within
Mentorship program
Our mentorship is part of our Manager Program and Internship Program.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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