Solutions Engineer

Posted 3 Days Ago
2 Locations
In-Office or Remote
207K-240K Annually
Senior level
Artificial Intelligence
Pinecone, who pioneered the vector database category, is helping advance and scale AI solutions for a better future.
The Role
Presents Pinecone’s AI database technology to enterprise prospects, supports sales cycles from demonstrations through proofs of concept and implementation, and translates customer business needs into technical solutions. Collaborates with sales, partners, Product Management, Engineering, and Marketing while maintaining expertise in databases, data warehouses, analytics, ETL, cloud platforms, and competitive technologies.
Summary Generated by Built In

About Pinecone:

Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io.


What We Are Looking For:

We are looking for individuals who are accustomed to solving the enterprise market’s most complex problems. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support Proof of Concepts, and ultimately close business.

About the Role:

As a Pinecone Solutions Engineer, you must share our passion about reinventing the Data Cloud space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with officials and talking shop with technical audiences.

In this role, you will:

  • Present Pinecone technology and vision to officials and technical contributors at prospects and customers

  • Work hands-on with prospects and customers to demonstrate and communicate the value of Pinecone technology throughout the sales cycle, from demo to proof of concept to design and implementation

  • Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Pinecone in relation to them.

  • Collaborate with Product Management, Engineering and Marketing to continuously improve Pinecone’s products and marketing

Preferred Background:

  • 5-7 years of enterprise experience in a customer and prospect facing pre-sales role

  • Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.

  • Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies

  • Hands-on expertise with SQL and SQL analytics

  • Ability to connect a customer’s specific business problems and Pinecone’s solutions

  • Broad knowledge of cloud platforms; AWS, Azure & GCP is preferred

  • University degree in computer science, engineering, mathematics or related fields or equivalent experience preferred

  • Skills in Data Science and Data Applications Development, including knowledge of; Scala, Python and JavaScript is a bonus

Perks & Benefits:

  • Comprehensive health coverage including Medical, Dental, Vision

  • Free mental health therapy sessions; free One Medical, Tela-doc, and Health Advocate subscriptions

  • Equity award

  • 401(k)

  • Flexible time off

  • Paid parental leave

  • Annual Department Retreat

  • WFH Equipment Stipend

Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

 
 

Skills Required

  • 5-7 years of enterprise experience in a customer- and prospect-facing pre-sales role
  • Outstanding presentation skills for technical and executive audiences
  • Experience with large-scale database and/or data warehouse technology, ETL, analytics, and cloud technologies
  • Hands-on expertise with SQL and SQL analytics
  • Ability to connect customer business problems with technical solutions
  • Broad knowledge of cloud platforms, preferably AWS, Azure, and GCP
  • University degree in computer science, engineering, mathematics, or a related field, or equivalent experience
  • Data science and data application development skills, including Scala, Python, and JavaScript
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The Company
HQ: Chicago, IL
125 Employees
Year Founded: 2019

What We Do

Pinecone stands as a leader in the AI industry, dedicated to transforming artificial intelligence and tackling its most pressing challenges head-on. Our mission revolves around augmenting the capabilities of AI models, addressing the issue of AI hallucinations, and ensuring the delivery of accurate and dependable results. Pinecone specializes in vector database technology, a groundbreaking innovation that has reshaped data management for AI applications. Our vector database solutions are designed to help eliminate AI hallucinations, making AI outputs reliable and trustworthy. Moreover, Pinecone's technology streamlines data retrieval, minimizes memory overhead, and optimizes AI operations, crucial for the growing demand for Generative AI (GenAI). With strategic partnerships with industry giants like OpenAI, Google Cloud Platform, AWS, and others, Pinecone plays a central role in advancing the AI landscape. Beyond technology, we foster knowledge sharing through events and educational initiatives, empowering AI engineers and leaders with actionable insights. Pinecone is not just transforming AI; we are helping pave the way for a more dependable and scalable AI future.

Why Work With Us

At Pinecone, our culture emphasizes camaraderie, collaboration, and inclusivity. Deeply rooted in our DNA, we prioritize these values. In the dynamic ML/AI realm, we strive for top engineering solutions, while ensuring a shift to AI that aligns with genuine human values.

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