Solutions Engineer - US

Posted Yesterday
Hiring Remotely in US
Remote
Mid level
Healthtech • Social Impact • Software
Frictionless provider intelligence.
The Role
Own technical solution design for mid-market healthcare deals, including discovery, scoping, demonstrations, integrations, documentation, and RFP responses. Partner with account executives and healthcare stakeholders to design provider data workflows using APIs, file exchange, SFTP, and SSO. Build AI-powered workflows, prompts, templates, and knowledge systems to improve Solutions Engineering efficiency, then document, train, and measure their impact.
Summary Generated by Built In

About CertifyOS

CertifyOS is building the data infrastructure that powers modern healthcare.

Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem.

Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.

Our vision is simple: One API. One provider ID. Frictionless provider data.

We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

About the role

You'll be reporting to the Head of Solutions Engineering. This is a builder role- you'll help shape how the function works as it grows, alongside running your own deals.

  • Own solution design for a segment of our pipeline. You'll run discovery, technical scoping, product demonstrations, and solution design for mid-market deals, from first technical conversation through project kickoff.

  • Help us scale Solutions Engineering with AI. You'll find the repetitive, high-effort parts of our work and build AI-powered workflows that make the whole team faster and more consistent.

What you'll do

Solution design (about 70%)

  • Partner with Account Executives on mid-market deals as the technical lead from discovery through close.

  • Run discovery sessions with payer and provider organization stakeholders across credentialing, operations, IT, and compliance.

  • Map a prospect's current-state provider data workflows and design a future state on the CertifyOS platform, including where we fit and where we don't.

  • Scope integrations with client systems: APIs, file-based roster exchange, SFTP, and SSO.

  • Deliver tailored demos and produce client-facing solution design documents, scoping summaries, and RFP/RFI responses.

  • Bring what you hear from prospects back to Product and Engineering so it shapes the roadmap.

Scaling Solutions Engineering with AI (about 30%)

  • Identify the highest-effort, most repetitive parts of the SE workflow, such as discovery prep, requirements extraction, RFP responses, solution design drafting, and demo setup.

  • Design, build, and maintain AI-powered workflows, prompts, and tools that cut the time and improve the consistency of that work.

  • Test what you build on your own deals first, then roll it out to the team with documentation and training.

  • Help turn one-off deliverables into reusable templates, playbooks, and a searchable knowledge base.

  • Track the impact of what you build, such as hours saved and turnaround time, and share results with leadership.

What you bring
  • 3–6 years in a customer-facing technical role at a B2B SaaS company or Consulting Firm, such as Solutions Engineer, Sales Engineer, Solutions Consultant, Implementation Consultant.

  • Background in health tech, healthcare operations or provider data management

  • Experience running discovery and technical scoping on deals with enterprise or regulated buyers.

  • Ability to turn complex, messy operational workflows into a clear solution design and explain it to both business and technical audiences.

  • Fluency and experience consulting directly regarding integrations: REST APIs, file-based data exchange, SFTP, and SSO. Should be able to digest, advise on, and consult regarding the implementation of APIs.

  • Fluency with AI tools to build scalable systems, such as Claude Code

  • Clear, precise writing. Much of this role is client-facing documentation.

Benefits of Working at Certify

  • At Certify, we’re building with intention and taking care of the people doing the work.

  • Your well-being matters to us. We provide 100% coverage of health, dental, and vision insurance premiums for employees. Our US-based team benefits from unlimited PTO, with at least two weeks off each year to recharge. In India, employees are supported with health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work, and we welcome applicants from all backgrounds and experiences.

If you require reasonable accommodations during the application process, please contact [email protected].

We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.

Skills Required

  • 3-6 years of experience in a customer-facing technical role at a B2B SaaS company or consulting firm, such as Solutions Engineer, Sales Engineer, Solutions Consultant, or Implementation Consultant.
  • Background in health technology, healthcare operations, or provider data management.
  • Experience running discovery and technical scoping for enterprise or regulated buyers.
  • Ability to translate complex operational workflows into clear solution designs for business and technical audiences.
  • Experience consulting on REST APIs, file-based data exchange, SFTP, and SSO integrations.
  • Ability to understand, advise on, and consult regarding API implementation.
  • Fluency with AI tools for building scalable systems, such as Claude Code.
  • Clear and precise writing for client-facing documentation.

CertifyOS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CertifyOS and has not been reviewed or approved by CertifyOS.

  • Affordable Benefits — Employee premiums for U.S. health, dental, and vision plans are covered 100%, materially lowering out-of-pocket costs. This employer contribution can offset a lower base and add meaningful value to total compensation.
  • Leave & Time Off Breadth — An unlimited PTO policy with a mandatory minimum of two weeks, plus “no‑meeting Thursdays,” is designed to reduce burnout and support deep work. These practices emphasize recharge time alongside flexibility.
  • Wellbeing & Lifestyle Benefits — A remote‑first setup with virtual company events and a home‑office/equipment stipend supports distributed work and team connection. Mental health benefits are also listed.

CertifyOS Insights

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The Company
HQ: New York, New York
70 Employees
Year Founded: 2021

What We Do

CertifyOS is a first-of-its-kind provider intelligence platform, powered by API integrations and hundreds of verified data points. We unlock insights and power performance for clinicians, teams and organizations, with frictionless licensing and enrollment, one-click credentialing and real-time network monitoring at your fingertips.

Why Work With Us

We are a remote team-first culture that ensures every employee has the opportunity to grow and learn. Join our team and feel good about what you’re doing and where you’re going.

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