Solutions Engineer (Germany)

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Berlin, DEU
In-Office or Remote
Mid level
Artificial Intelligence • Logistics • Software • Transportation
The Role
The Solutions Engineer will bridge commercial and technical teams for the Qargo transport management platform in Germany. Responsibilities include delivering German- and English-language technical demos, configuring solutions, analyzing customer workflows, assessing integrations, supporting technical sales scoping, documenting requirements, and providing feedback to Product and Engineering. The role also establishes localized demo processes and materials while applying transport and logistics expertise to customer engagements.
Summary Generated by Built In
About Qargo

Qargo is a cloud-based (SAAS) Transport Management Platform, we are a scale-up based in London and Ghent (Belgium) and rapidly expanding across Europe. The platform is an ‘all-in-one system’ doing everything from initial order entries to final invoicing, optimising planning and has a built in AI feature automating lengthy manual tasks. It is designed to help modern logistics operations run more efficiently, whilst increasing businesses profitability and sustainability. We’re looking for a Solutions Engineer to join our team in Germany. If you’re looking to work in an international company in a role that offers autonomy, ownership and impact, this is the role for you!

💼 About the Role

As our first Logistics Solutions Engineer in Germany, you’ll bridge the gap between our commercial and technical teams. You’ll deliver tailored demos, translate customer needs into actionable insights, and ensure prospects and customers see the full value of the Qargo platform.

This role combines customer-facing expertise with industry knowledge and technical problem-solving. You’ll collaborate closely with Business Development Managers, Product, and Engineering teams, shaping the way German transport companies experience Qargo. As the first Solutions Engineer in this market, you’ll help build our demo approach, local content and go-to-market playbook from the ground up.

🔑 Key Responsibilities
  • Deliver engaging technical demos and walkthroughs of the Qargo TMS platform, in German and English.

  • Help establish the Solutions Engineering function in Germany: build localised demo environments, German-language materials and repeatable demo flows.

  • Tailor demo environments and solution configurations to accurately reflect customer workflows and operational requirements.

  • Analyse customer needs and provide recommendations on product fit, integration requirements, and system usage.

  • Support Business Development Managers with technical scoping and feasibility assessments.

  • Translate customer requirements and sales conversations into structured technical feedback for Product and Engineering teams

  • Maintain expert-level knowledge of Qargo’s features, roadmap, integrations, and API capabilities.

  • Assist in preparing technical proposals and detailed platform walkthrough documentation.

  • Work closely with Product, Engineering and Customer Success teams to ensure customer requirements are understood and incorporated into product development.

  • Provide input on improving demo tooling, training materials, and customer onboarding processes.

  • Apply transport/logistics domain knowledge to guide customers on best practices.

  • Stay informed about sector trends, regulatory requirements, and technology changes that affect customer needs, including the German and wider European transport market.

✅ Requirements, Skills & Experience
  • Based in Germany, fluent in both German and English

  • Multiple years of relevant experience in a customer-facing role (e.g. support, onboarding, consulting, pre-sales, or similar)

  • Experience in the transport or logistics sector is essential. Strong understanding of industry processes, workflows, and operational challenges.

  • Strong communication and presentation skills with both technical and commercial audiences.

  • A hands-on, analytical approach to problem-solving

  • Experience with a Transport Management System (TMS) would be a plus

  • Willing to travel for on-site demos and customer meetings in Germany

  • Comfortable working independently and building something new as the first in the market

🤝 What We Offer
  • A competitive salary package with attractive benefits

  • A role with responsibility, ownership, and impact from day one, as our first Solutions Engineer in Germany

  • Growth opportunities to match your ambitions

  • A fast-paced environment where you’ll learn something new every day

  • A collaborative, international team culture with plenty of energy

Skills Required

  • Based in Germany
  • Fluent in German and English
  • Multiple years of relevant customer-facing experience, such as support, onboarding, consulting, or pre-sales
  • Experience in the transport or logistics sector
  • Strong understanding of transport and logistics processes, workflows, and operational challenges
  • Strong communication and presentation skills for technical and commercial audiences
  • Hands-on, analytical problem-solving approach
  • Experience with a Transport Management System (TMS)
  • Willingness to travel for on-site demos and customer meetings in Germany
  • Ability to work independently and build a new market function
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The Company
182 Employees
Year Founded: 2020

What We Do

Qargo provides an intelligent, cloud-based transportation management system (TMS) for carriers, brokers, and logistics leaders. Its platform centralizes fleet, subcontractor, partner, customer, and complex-job operations, while automating order processing, administrative work, error detection, invoicing, and back-office workflows through Qargo Intelligence (Qi). The company aims to help transportation businesses operate more efficiently, reduce empty runs, and grow profitably and sustainably.

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