Solutions Engineer - FreeWheel

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
The Solution Engineer acts as the key technical expert in the execution of FreeWheel's strategic implementation projects, for some of the largest Broadcasters and Advertising Platforms in Southern Europe. As such, you must communicate with customers and partners frequently, finding clever solutions to complex problems, drawing upon your experience and creativity to ensure the success of FreeWheel's most demanding client initiatives. You will also be tasked with developing and sharing best practices across FreeWheel and providing support to the Client Services organisation, standardising proven solutions, and acting as a trusted expert both internally and externally.
Job Description
Key Responsibilities:

• Design and document business and technical solutions for client project execution
• Act as primary liaison between the Client Team and Product Development teams, providing guidance and feedback on product usage, gaps, or new use cases
• Participate in pre-sales efforts in which a prospect's needs deep technical insight into FreeWheel's technology
• Address major escalations and client-wide difficulties, assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases
• Provide advice to Marketing, Product Marketing and Commercial team on "story", materials, and product features
• Provide training to our internal teams, and occasionally to our clients

Basic Requirements:

• Familiar with web or mobile programming or scripting technologies (HTML5, JavaScript)
• Data base structures knowledge and/or some experience with SQL
• Experience presenting to diverse audience at all levels of seniority

Preferred qualification:

• Experience with video technologies and/or online advertising
• Experience in scoping and requirement gathering solutions
• Skills with web/mobile technologies: JavaScript, HTML5, CSS, ActionScript 3, Objective C, XML, etc.
• Experience in technical troubleshooting
• Pre-sales experience
• Knowledge of scripting language and/or experience with API

About FreeWheel
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, FreeWheel enables seamless transactions across screens, data types, and sales channels. With offices in nine countries, we are a truly global company offering opportunities to collaborate with colleagues and clients worldwide.
Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years