The Role
Provides high-level pre-sales technical support for VIAVI fibre optic and Metro-Ethernet test instruments across Central Europe. Responsibilities include technical demonstrations, customer education, RFIs/RFQs/RFPs, field trials, partner and sales training, opportunity penetration, product feedback, and sales-plan execution. The role supports fibre, Ethernet, optical transport, and service-activation testing solutions, collaborates with sales and business units, and requires travel throughout Central Europe approximately 50% of the time.
Summary Generated by Built In
Summary:
VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
The Solutions Engineer is responsible for supporting and enabling sales on Viavi Fibre Optic and Metro-Ethernet instruments solutions in Central Europe sub-region (Germany, Austria, Switzerland and Benelux) according to the Central Europe sales plan. The Solutions Engineer will work closely with the sales team and with selected channel partners and he will take responsibility of any high-level technical demonstrations of VIAVI product solutions in front of customers or in joining selected partner/Viavi events (technical seminars, webinars and roadshows). The individual will have to transfer product and related technology knowledge to the Sales team and to the Channel Partners. In conjunction with Sales, he will be accountable for the bookings number of the related product portfolio in the region he is covering in addition to owning account penetration in the related project or opportunity ecosystem.
The Solutions Engineer is responsible for the introduction, implementation and follow-up of the Fibre and Metro-Ethernet instruments solutions Sales Plan in the Central Europe sub-region and is expected to be proactive in case of deviation. The Solutions Engineer is expected to drive issues to successful resolution within the wider “EMEA Solutions Engineer Team”, directly with Sales and with the corresponding Business Units.
Duties & Responsibilities:
Candidate must be based in Germany and be fluent in German and English.
- Deliver high level pre-sales technical support to our customer in Central Europe on Viavi’s Fibre Optic and Metro-Ethernet instrument solutions (OTDR, OSA, PowerMeters, PMD/CD, HollowCore Fibre,…, Ethernet Test & Service Activation (RFC-2544, Y.1564, RFC6349, …) at 100G, 400G, 800G and the future 1.6T.
- Work and respond to any RFIs, RFQs and RFPs in collaboration with the account managers.
- Deliver product, solutions and technology presentations at targeted local roadshows/technical seminars and webinars in Central-Europe.
- Self-motivated in penetrating opportunities and accounts for sales enablement.
- Deliver education and awareness of test and reporting methods and procedures to our customer base.
- Liaise with customers on instrument field trials or method and procure implementation.
- Help discover ecosystem trends and activities as well as optimize product positioning to capture sales.
- Provide feedback to the respective Business Units (Product Line Managers/R&D) in order to increase innovation.
- Share experiences and best practices across the EMEA Solutions Engineer team members.
- Transfer basics of product/technologies knowledge to Sales/Channel Partners during specific and regular training sessions.
- Actively participate in the monthly EMEA Solutions Engineer virtual meetings: Feedback on deals, technical inputs, local market needs, challenges, successes, recovery plans, etc.
- Quality of the pre-sales technical support to sales and channel partners.
- Measurement of progress, gaps and recovery actions when needed.
- As part of the technical support sales team, accountable for driving sales growth in the region.
- Travel Required: 50% all over Central-Europe.
Pre-Requisites / Skills / Experience Requirements:
- Fluent in German and English.
- Telecom Science & Electronics Engineer diploma with Ethernet/IP and Fibre Optic expertise.
- Understanding of Metro-Ethernet and Fibre Optic technologies and testing: Ethernet, IP/TCP/UDP, Ethernet Optics (100G/400G/800G & 1.6T), Ethernet Services Activation (RFC2544, RFC6349, Y.1564, …) and Performance Monitoring (TWAMP, Y.1731, …), FTTx, OTDR, OSA, PMD/CD, HollowCore Fibre, Optical Transport, etc.
- Understanding of outside plant cabling solutions and topologies including joining.
- Understand challenges during the installation, maintenance and network migrations in any fibre optic domain.
- Proven experience in using/pre-sales technical support with major vendors and T&M equipment vendors.
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
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Skills Required
- Telecom Science or Electronics Engineer diploma
- Expertise in Ethernet/IP and fibre optic technologies
- Understanding of Metro-Ethernet and fibre optic technologies and testing
- Knowledge of Ethernet, IP/TCP/UDP, Ethernet optics, Ethernet service activation, and performance monitoring
- Understanding of FTTx, OTDR, OSA, PMD/CD, HollowCore Fibre, and optical transport
- Understanding of outside plant cabling solutions, topologies, and joining
- Understanding of installation, maintenance, and network migration challenges in fibre optic environments
- Proven experience providing pre-sales technical support with major vendors and test-and-measurement equipment vendors
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
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The Company
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
