Stratus, is the leading cloud-based platform for MEP contractors. We’re on a mission to revolutionize the construction industry by providing innovative data driven solutions that seamlessly layer across a contractor’s entire workflow from design, to fabrication, to installation.
Role Summary
The Solutions Engineer - Electrical Specialist owns the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers. They turn the Success Strategist's solution plan into reality - configuring environments, integrating data, training customer teams, and ensuring customers go live successfully. This role brings deep electrical trade knowledge to every implementation - someone who can credibly "talk the talk" with contractors, field crews, and prefab shop teams. They partner closely with CSMs but do not own renewals or account management.
This is a remote role based in the US with 25-30% travel required.
Key Responsibilities
Implementation & Onboarding
- Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design.
- Run implementation project plans including discovery, milestones, customer training, and go-live readiness.
- Deliver engaging onboarding sessions tailored to electrical contractor stakeholders — including field crews, prefab shops, VDC teams, project managers, and estimators.
Technical Execution
- Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users.
- Validate alignment between delivered workflows and the pre-sales plan.
- Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work.
Cross-Functional Collaboration
- Partner with CSMs on post-go-live handoff and ensure customers ramp quickly.
- Provide product feedback based on customer onboarding issues, gaps, and patterns — with a particular focus on the electrical segment.
- Collaborate with Success Strategists to improve handoff documentation and repeatable implementation playbooks for electrical customers.
Required Skills & Experience
- Hands-on electrical trade experience required — including familiarity with conduit, wire management, prefab, and shop operations.
- 2–5 years of experience in MEP subcontracting or VDC/BIM coordination at an electrical or MEP contractor.
- Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership.
- Ability to solve ambiguous technical problems with minimal guidance.
- Teaching, coaching, or training background a strong plus.
Preferred
- Experience with Stratus or similar construction technology platforms.
- Background in solutions engineering, technical onboarding, or implementation consulting.
- Experience implementing enterprise SaaS with field-heavy or trade contractor customers.
- Familiarity with construction tech integrations and electrical shop/field workflows.
What We Do
The Leading Tool for MEP Fabrication Workflows. Stratus is a cloud-based software platform that revolutionizes MEP fabrication and construction management by seamlessly integrating CAD software like Revit and AutoCAD with manufacturing tools to reduce errors and boost efficiency. By leveraging digital models for precision fabrication and enabling real-time collaboration, Stratus enhances communication among teams and ensures accurate project tracking. This platform empowers specialty contractors to streamline their workflows from BIM to installation, optimizing planning, resource allocation, and project execution. Stratus... - Optimizes Project Management and Decision Making with a modern, cloud-based platform that connects your VDC, Shop and Field teams - Eliminates Paper and PDF Workflows in the shop and in the field with direct access to the model - Reduces Waste with smart cut lists, material management and smart labels - Automates Fabrication with direct output to various cutting equipment - Eliminates Manual Conversion Steps with direct integration from CAD software like Revit and AutoCAD to manufacturing tools, automating the fabrication process and reducing errors -Leverages Historical Data to forecast future project timelines and productivity, enabling better planning and resource allocation -Assigns custom tracking statuses to work packages, offering unparalleled visibility into project progress and logistics
