Solutions Engineer (Copenhagen)

Posted 2 Days Ago
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Hiring Remotely in Copenhagen, Capital, DNK
Remote
Senior level
Software
The Role
Drive customer implementation and adoption of Motif’s Design product from pilot through full deployment. Responsibilities include technical validation, product demonstrations, custom architecture and proof-of-concept design, deployment integration, customer training, onboarding content, and product feedback. The role partners with Sales, Customer Success, and Forward Deployed Engineering teams, requires architecture practice experience, and involves approximately 50% domestic and international travel with five days per week onsite.
Summary Generated by Built In

Motif is the first agent-native platform for building design.

We're looking for a highly technical, customer-facing Solutions Engineer to drive the initial implementation of Motif's Design product; getting in the room with customers and delivering a solution that works.

You have an architecture practice background and are customer-obsessed; you want to see your work land directly with customers and watch it change how they design.

This is not a remote role and will require your onsite presence 5 days per week.

What you'll do

  • Drive the initial implementation of Motif's Design product with customers - from pilot to full adoption.
  • Provide technical validation, product demos, custom architecture design, proof-of-concept design, deployment integration, conduct training.
  • Create technical solutions to bridge Motif's technology and how customers actually design, day to day - find the best way to make it click.
  • Obsess over real outcomes: daily active usage climbing and customers raving about us.
  • Help build onboarding materials, training content, provide feedback and input to Product Management - whatever it takes to get customers ramped and increase adoption.
  • Partner with Motif's Sales, Customer Success, Forward Deployed Engineers to make adoption smooth and successful.
  • Not a work-from-home job - you'll split time between our Copenhagen shared office space and onsite with customers (think Oslo, London, and beyond), as needed
  • Lots of face time with customers - expect around 50% travel, domestic and international.
  •  

What you bring

  • 5+ years of relevant experience, with real time in an architecture practice.
  • Computational design chops - Grasshopper, Python, Rhino - on actual professional projects, not side experiments.
  • Prior experience in a technical, customer-facing role and owning outcomes. Shipping the technology isn't the finish line for you - adoption is.
  • Consultative communication style - you listen and guide customers, you don't just present at them.
  • You genuinely love technology; you use AI tools constantly and have actually built AI agents yourself - not just read about it.

It would be great if you had

  • BIM and Revit experience, and general hands-on experience with Design Technology related software within the AEC Industry.
  • A track record of moving adoption metrics like daily active usage — not just shipping the product and walking away.

Skills Required

  • 5+ years of relevant experience
  • Professional experience in an architecture practice
  • Computational design experience with Grasshopper, Python, and Rhino on professional projects
  • Experience in a technical, customer-facing role with ownership of outcomes
  • Consultative communication style and customer-oriented approach
  • Experience using AI tools and building AI agents
  • BIM and Revit experience
  • Hands-on experience with design technology software in the AEC industry
  • Track record of improving adoption metrics such as daily active usage
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The Company
HQ: Pawtucket, RI
59 Employees

What We Do

We’re a team of software industry veterans, architects, and visionaries committed to transforming the way the built environment is imagined and built. Driven by a passion for design and technology, we’re developing a platform that empowers collaboration, fuels creativity, and unlocks new possibilities for the building community. Our mission is simple yet bold: to build tools that connect, empower and inspire, so you can focus on creating spaces that shape the world.

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