Summary:
VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
The Solution Consultant is responsible for supporting and enabling sales on VIAVI AMS portfolio in Benelux and Southern Africa. The Solution Consultant will work closely with the PLM & SME teams to propose the best technical solution in response to VIAVI customer requirements, via direct or indirect sales model. The Solutions Consultant will take responsibility of the solutions presentation and demonstrations in front of customers, writing technical documentation for the projects and work closely with the Account Directors to define the sales strategy. In conjunction with Sales, this person will be accountable for the bookings number of the related product portfolio in the whole EMEA region.
The Solution Consultant is responsible for the introduction, implementation, and follow-up of the AMS portfolio in all EMEA and is expected to be proactive in case of deviation. The Solution Consultant is expected to be the customer voice and drive customer issues to successful resolution with the help of PLM, R&D, Support and Engineering departments more globally in the organization.
Pre-Requisites / Skills / Experience Requirements:
- Deliver high level pre-sales technical support to our customer in EMEA on VIAVI Solutions' AMS portfolio: Geolocation Intelligence, Core Network Monitoring, Service Assurance, OSS and AIOps.
- Be the main technical point of contact for the DT and A1 groups for the good use and evolution of the currently deployed systems.
- Deliver product and technology presentations at targeted local roadshows/technical seminars and webinars.
- Self-motivated in penetrating opportunities and accounts for sales enablement.
- Deliver awareness of Network Optimization methods and gains to our customer base.
- Follow-up customers projects implementation and products evolution to suit their strategy.
- Help discover ecosystem trends and activities as well as optimize product positioning to capture sales.
- Provide feedback to the Business Units (Product Line Managers/R&D) in order to increase innovation.
- Share experiences and best practices across the EMEA Solutions Engineer team members.
- Transfer basics of product and technologies knowledge to Sales/Channel Partners during specific and regular training sessions.
- Actively participate in the weekly EMEA Solutions Consultants virtual meetings: Feedback on deals, technical inputs, local market needs, challenges, successes, recovery plans, etc.
- Measurement of progress, gaps and recovery actions when needed.
- As part of the technical pre-sales team, the Solution Engineer is accountable for driving sales growth in the region for the AMS portfolio.
- Travel Required: 40% of the time.
Ideal location: Belgium or the Netherlands.
#LI-remote
Skills Required
- High-level pre-sales technical support experience for network monitoring, service assurance, OSS, AIOps, or related solutions
- Ability to present and demonstrate technical solutions to customers
- Ability to write technical project documentation
- Experience supporting customer project implementations and product evolution
- Knowledge of network optimization methods and benefits
- Ability to train sales teams and channel partners on products and technologies
- Ability to collaborate with sales, product management, R&D, engineering, and support teams
- Self-motivated approach to sales enablement, opportunity development, and account penetration
- Willingness to travel approximately 40% of the time
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
VIAVI Solutions Insights
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
