Solutions Design Analyst, Specialty Solutions

Reposted 2 Months Ago
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Hiring Remotely in Bangalore, Bengaluru Urban, Karnataka, IND
In-Office or Remote
Mid level
Healthtech • Software
The Role
The Solutions Design Analyst will map clinical protocols to software solutions, gather requirements, create specifications, and support client needs throughout the project lifecycle.
Summary Generated by Built In

At Clario, part of Thermo Fisher Scientific. Join us in making clinical trials easier, faster, more engaging, and accessible to all. We are transforming the future of clinical trials. Our Specialty Solutions & Clinical Adjudication team supports some of the world’s most complex and meaningful studies, helping sponsors bring life‑changing therapies to patients faster.

We're looking for passionate Solutions Design Analysts to join our growing team in India. This role is ideal for professionals with a Business Analyst mindset who enjoy analyzing complex clinical trial requirements, engaging with stakeholders, and translating business needs into effective technology solutions.

If you have a background in Life Sciences, Clinical Research, Healthcare Technology, or Business Analysis, along with experience in eCOA, ePRO, IRT/RTSM, eConsent, or other clinical technologies, you'll play a critical role in bridging the gap between clinical study requirements and system design. Your work will directly contribute to improving patient, site, and sponsor experiences while helping bring innovative therapies to market faster.

What We Offer

  • Competitive compensation and incentives

  • Comprehensive benefits supporting security, flexibility, wellbeing, and work–life balance

  • Engaging employee programs and learning opportunities

  • Hybrid working technology and excellent onsite facilities

What You’ll Be Doing

  • Act as the primary liaison between sponsors, project teams, and technical stakeholders to analyze, document, and translate clinical trial requirements into scalable technology solutions.

  • Lead requirements gathering workshops and discovery sessions to understand protocol objectives, study workflows, and operational needs.

  • Manage and coordinate the end-to-end Solutions Design process, ensuring clinical protocols are accurately translated into system specifications and configurations.

  • Produce clear business requirements, functional specifications, process flows, and design documentation to support study implementations.

  • Provide business analysis expertise during client-facing meetings, helping stakeholders understand solution capabilities, constraints, and recommendations.

  • Create and maintain study-specific configuration and design specifications for Clario products and services.

  • Analyze system, workflow, and data requirements to ensure consistency between clinical data capture, reporting, delivery, and database structures.

  • Partner with Clinical Systems Translation & Licensing to ensure appropriate questionnaire versions and content are implemented.

  • Support validation and quality review activities by investigating and resolving design-related issues and defects.

  • Collaborate with cross-functional teams to analyze study issues, identify root causes, and recommend process or system improvements.

  • Drive continuous improvement initiatives by identifying opportunities to optimize business processes, documentation standards, and solution delivery practices.

  • Work closely with Clinical Project Managers to ensure sponsor requirements and business objectives are effectively translated into system solutions.

  • Lead or participate in internal and external design reviews, solution workshops, and milestone meetings.

  • Represent Solutions Design during client audits by explaining solution methodologies, business processes, standards, and best practices.

  • Support Business Development and Project Management teams by reviewing study protocols, assessing feasibility, and providing solution recommendations for new opportunities.

  • Configure clinical technology platforms in alignment with approved business requirements and configuration specifications.

What We Look For

  • BSc, MSc, or PhD in Life Sciences, Pharmaceutical Sciences, Healthcare, Clinical Research, Computer Science, Information Systems, or a related field.

  • Experience as a Business Analyst, Clinical Business Analyst, Clinical Research Associate (CRA), Clinical Research Manager, Project Coordinator, Project Manager, Solutions Analyst, or similar role.

  • Demonstrated experience gathering, documenting, and managing business and system requirements across multiple stakeholders.

  • Strong understanding of clinical research processes, clinical trial operations, and eClinical technologies.

  • Experience with eCOA/ePRO, IRT/RTSM, eConsent, Clinical Adjudication, or other healthcare technology platforms is highly desirable.

  • Proven ability to analyze complex workflows and translate business requirements into functional system solutions.

  • Experience facilitating stakeholder discussions, requirement workshops, and client-facing meetings.

  • Strong analytical, problem-solving, process-mapping, and documentation skills.

  • Excellent verbal and written communication skills in English.

  • Experience working in global, cross-functional environments with clients and internal stakeholders.

  • Passion for leveraging technology to improve clinical trial execution, patient engagement, and healthcare outcomes.

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Skills Required

  • BSc, MSc, or PhD in Pharmaceutical, Healthcare, Life Science industry, or Computer Sciences
  • Demonstrable understanding of eClinical systems and Clinical Research
  • Strong verbal and written communication skills in English
  • Experience in Clinical Research as CRA, Clinical Research Manager, Business Analyst, or Project Manager
  • Experience with eClinical technologies like eCOA, ePRO, IRT/RTSM, eConsent

Clario Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clario and has not been reviewed or approved by Clario.

  • Leave & Time Off Breadth — Time off is described as generous, including flexible PTO for some roles and up to 26–31 PTO days for eligible staff. The calendar includes 15 paid company holidays and a Winter Break.
  • Healthcare Strength — Healthcare offerings include multiple medical plan options via Highmark with coordinated care navigation, plus dental and vision through established carriers. Employer HSA contributions and mental-health support broaden the package.
  • Inclusive Benefits Coverage — Coverage highlights include domestic-partner eligibility, transgender-inclusive care, and HIV prevention/treatment. These inclusive elements are presented alongside broader inclusion commitments.

Clario Insights

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The Company
HQ: Philadelphia, NJ
6,733 Employees
Year Founded: 1972

What We Do

-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/

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