Solutions Consultant

Job Description

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life’s work.

Overview: As a Solutions Consultant at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

Key Responsibilities:

• Validate customer pain points and needs by delivering both in person and virtual to-the-point, specific product demonstrations (potentially 5-10% travel planned around your schedule)

• Translate tech-speak into value-based discussions for c-level executives, influencers, end user advocates

• With the tools, resources, and freedom to come up with tailored demo experiences for our customers.

• Facilitate and support evaluations/Proof of Concepts to ensure a successful outcome

• Develop a collection of customer stories from previous experiences and historical stories from the team.

• Ensure a seamless transition from the pre-sales process to post-sale delivery

• Work with different areas of the business daily to deepen their knowledge of the market, our products, and what matters most to our customers.

• Engage end users who are active in a deal process to provide best practice guidance

• Develop account specific programs to drive end user engagement, maximize product adoption and deliver value as a measure of ROI

• Deliver presentations for just one to many demonstrating the value of and how to use Litera Transaction Management to replace manual, tedious processes

• Gather feedback direct from end users to enhance the product direction

• Establish champions, identify advocates, and network for practice area for referrals

• Influence transformational change in the way lawyers work in practice

• Work on key deliverables such as use cases and success plans

Qualifications:

• 2 years + experience in solutions consulting or role with product ‘best practice advisory’ facets, preferably within a legal organization

• Experience working in a role as an Associate, Paralegal or Legal Assistant in an environment where the focus is on the transactional side is highly preferred

• Highly adaptable, quick thinker and inquisitive

• Strong presentation, oral and written communication skills

• Ability to teach and tell a story in a concise way

• Technically competent with interest and passion for ongoing learning

• Curiosity to understand a workflow you haven’t seen before

• Ability to listen, empathize, and translate tech-speak into value-based discussions

• A keen attention to detail, strong organization skills, and ability to manage several moving pieces and parts

• Ability to travel approximately 5-10% of the time for trips that you plan around your schedule to meet with clients.  

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $75,000 to $100,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).