Solutions Consultant

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Malaysia
Remote
Mid level
eCommerce • Fintech • Payments • Software • Financial Services
The Role
Lead pre-sales technical discovery and design tailored payment solutions for enterprise clients. Drive technical onboarding, manage implementation timelines, liaise between clients and internal teams, troubleshoot issues, propose product improvements, and leverage AI tools to streamline proposals and documentation.
Summary Generated by Built In

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

About The Role

Ready to architect game-changing payment solutions for Malaysia & Singapore’s leading enterprises? 

As a Solution Consultant at Curlec, now part of the dynamic Razorpay group, you'll spearhead the technical vision and implementation of customized payment strategies. If you're a tech enthusiast with a knack for problem-solving and a passion for driving innovation in the fintech space, this is your chance to make a significant impact.


Responsibilities

  • Pre-sales Scoping 
    • Conduct in-depth technical discovery sessions with potential enterprise clients to understand their business objectives and technical landscape.
    • Develop and present tailored solution proposals, demonstrating the value and technical feasibility of Curlec's offerings.
  • Implementation & Onboarding 
    • Lead the technical onboarding of enterprise clients, ensuring seamless integration of customized Razorpay’s payment solutions with their existing systems.
    • Collaborate with technical teams to oversee the development and configuration of bespoke solutions. 
  • Project/Program Management - 
    • Manage project timelines and act as the primary technical point of contact for enterprise clients throughout the solution delivery process.
    • Facilitate clear communication between clients, Enterprise Sales, and internal Technical/Product teams.
  • Innovation & Optimisation - 
    • Evaluate Razorpay’s products against industry trends and client feedback to identify opportunities for innovation and improvement.
    • Work with the Product team to design and propose new features and solutions aligned with market demands.
  • Support & process improvement - 
    • Troubleshoot technical issues and collaborate with a global team to ensure timely resolution for enterprise clients.
    • Identify areas for process optimization and contribute to streamlining internal workflows.
  • AI & Productivity Enablement
    • Leverage AI tools to enhance proposal development, improve client communication, streamline documentation, and support more efficient solutioning during pre-sales and onboarding stages.

Requirements

  1. A minimum of 2-5 years of professional experience, with at least 2 years spent directly engaging with clients in a technical consulting or presales capacity, ideally within the fintech or payments industry.
  2. Deep technical acumen in modern software architectures, including microservices, RESTful APIs, etc
  3. A comprehensive understanding of security best practices, regulatory compliance frameworks relevant to financial services (including PCI DSS), and data privacy principles.
  4. Extensive knowledge of the end-to-end payment lifecycle, tokenization, and familiarity with various payment channels is a huge plus (e.g., cards, e-wallets, FPX).
  5. A proven track record of effectively eliciting and documenting detailed technical requirements from diverse stakeholders and translating them into clear architectural designs and specifications.
  6. Strong analytical and problem-solving abilities, with a proactive mindset to identify and address potential challenges. 
  7. Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly and 1  concisely to both technical and non-technical audiences.   
  8. Demonstrated ability to work both autonomously and collaboratively within cross-functional teams, managing multiple tasks and deadlines effectively in a fast-paced environment.
  9. Must possess fluency in Malay to effectively engage with local clients and stakeholders. 
  10. Strong proficiency in Mandarin is highly desirable due to our diverse client base across Malaysia & Singapore .
  11. Familiarity with AI tools (e.g., ChatGPT or similar) and the ability to use them to enhance presentations, proposals, client communication, and day-to-day productivity.

Benefits

  • Competitive salary
  • Large amounts of autonomy and empowerment in your work
  • Opportunity to join an award winning startup that is now part of the Razorpay group, one of the fastest growing fintech companies in the world
  • Grow with us. Working in the intersection of Fintech and SaaS, you will have the opportunities to grow in this thriving sector

Location & Commitments

Permanent full-time role based at our office in Bangsar South


Contact us to apply

If you'd like to apply for this role, please contact us at [email protected].

Please attach your CV and tell us why you would be a great fit for our Team.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
Follow us on LinkedIn & Twitter

Skills Required

  • 2-5 years professional experience with at least 2 years in technical consulting or presales (preferably fintech/payments)
  • Deep technical knowledge of modern software architectures including microservices
  • Hands-on experience with RESTful APIs and API integrations
  • Comprehensive understanding of security best practices, regulatory compliance frameworks for financial services (including PCI DSS), and data privacy principles
  • Proven ability to elicit, document technical requirements and translate them into architectural designs/specifications
  • Strong analytical and problem-solving skills; proactive mindset
  • Exceptional communication and presentation skills for technical and non-technical audiences
  • Ability to work autonomously and collaboratively within cross-functional teams, managing multiple tasks and deadlines
  • Fluency in Malay to engage local clients and stakeholders
  • Familiarity with AI tools (e.g., ChatGPT) and ability to use them to enhance proposals, presentations, and productivity
  • Knowledge of end-to-end payment lifecycle, tokenization, and familiarity with payment channels (cards, e-wallets, FPX)
  • Strong proficiency in Mandarin

Razorpay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razorpay and has not been reviewed or approved by Razorpay.

  • Inclusive Benefits Coverage Health coverage extends to LGBTQIA+ and live‑in partners and has added gender‑affirmation and infertility care; feedback suggests this breadth is valued. Recent expansions also include siblings and adopted or third children, with co‑pays removed for immediate family.
  • Parental & Family Support Policies highlight generous maternity and paternity leave alongside bereavement and sabbatical options; feedback suggests these supports are meaningful for families. A Family Assurance policy provides financial protection and accelerates ESOP vesting in worst‑case events.
  • Equity Value & Accessibility Equity programs include broad‑based ESOP grants and a track record of buybacks creating real liquidity; feedback suggests this strengthens perceived total compensation. Company‑wide allocations signal accessibility beyond senior cohorts.

Razorpay Insights

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The Company
HQ: Bengaluru
3,200 Employees
Year Founded: 2013

What We Do

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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