Solutions Consultant - DACH

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Senior level
Marketing Tech • Software • Conversational AI • Generative AI
The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.
The Role
Act as a technical trusted advisor for pre-sales and onboarding: qualify requirements, craft demos, respond to RFIs/RFPs, design integrations and architectures, remove technical blockers, coordinate stakeholders, and hand over clients to Customer Success.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. 

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices.  With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. 

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.


As a Solutions Architect, you will play a critical role in ensuring the successful technical onboarding, integration, and expansion of our platform across strategic client accounts. You will act as a trusted technical advisor and solution partner, working hand-in-hand with our partners to accelerate implementation, resolve complex issues, and ensure long-term value from the Insider One platform. You will collaborate with internal technical teams, product managers, and customer stakeholders to design scalable and efficient solutions tailored to the client’s business and technical requirements. Your goal is to remove technical blockers, optimize architecture, and drive seamless platform adoption.    

What You Will Do

  • Develop a deep understanding of the Martech domain to qualify prospects' goals and requirements and effectively articulate Insider One's value offering
  • Engage with prospects as a solution consultant and trusted advisor during the pre-sales process
  • Contribute to the sales strategy connecting prospects' requirements and desires with Insider One platform and products
  • Craft personalised demos and presentations, and pitch them to business and technical audiences
  • Take the lead in internal coordination for responding to the technical parts of RFIs/RFPs
  • Maintain awareness of the product roadmap and new features, and share market insights with the Product Management Team
  • Take responsibility for handing the new clients over to the Insider One Customer Success Team for a smooth onboarding experience
  • Help the sales team create personalized decks & use cases when required and requested

What You Will Need

  • Minimum 5 years of experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles that require a strong mix of technical & client-facing skills
  • Excellent verbal and written communication skills with a focus on capturing requirements and use cases, developing a solution, and articulating business value
  • Successful track record for SaaS application selling into complex enterprise environments
  • Technical understanding of SAAS solutions, architecture, and modern business applications, including development frameworks (Web & App) and integrations (APIs)
  • Ability to coordinate various parties with different backgrounds to solve business and technical problems
  • Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process

What We Offer

  • Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
  • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
  • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
  • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
  • Help build the team you want to work with and enjoy rewarding referral bonuses.
  • Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
  • From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. 
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

Skills Required

  • Minimum 5 years of experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer)
  • Strong mix of technical and client-facing skills
  • Excellent verbal and written communication skills focused on capturing requirements and articulating business value
  • Proven track record selling SaaS applications into complex enterprise environments
  • Technical understanding of SaaS solutions, architecture, modern business applications, development frameworks (Web & App), and integrations (APIs)
  • Ability to coordinate stakeholders from diverse backgrounds to solve business and technical problems
  • Self-starter, strong multitasking ability, and commitment to high execution standards in the sales process

Insider One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.

  • Fair & Transparent Compensation Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
  • Strong & Reliable Incentives Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
  • Leave & Time Off Breadth Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.

Insider One Insights

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The Company
HQ: Singapore
1,512 Employees
Year Founded: 2012

What We Do

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.

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