Solutions Architect

Posted Yesterday
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Hiring Remotely in New Haven, CT
Remote
Senior level
Software
The Role
The Solutions Architect will engage with customers to assess needs, design tailored solutions, ensure technical integration of AI and NLP into robotics, support business development, and contribute to product strategy based on industry insights.
Summary Generated by Built In

What We Do:

Primordial Labs is building Anura, the next-generation human-machine interface. Anura allows operators to command, control, and collaborate with uncrewed systems through natural language, just like they would with a human teammate. Our job is to make it easier for warfighters to wield the power of autonomous systems on the battlefield. 

Job Description:

(Please Note: This is a 100% remote position that requires residence in the United States. Direct applicants only. Absolutely no recruiters.)

The Solutions Architect will play a vital role in translating customer needs into actionable technical requirements, driving the integration of our product, Anura, into operational use. This individual will be responsible for designing and implementing tailored solutions, ensuring alignment with both customer objectives and our engineering capabilities. The ideal candidate combines a strong technical background with exceptional communication and business development skills.

Responsibilities: 

  1. Customer Engagement & Needs Assessment
    • Build relationships with DoD end-users, technical specialists, and procurement professionals to understand operational needs and challenges.
    • Act as a trusted advisor to customers, demonstrating a deep understanding of their missions and translating those into viable technical solutions.
  2. Solution Design & Technical Direction
    • Collaborate with engineering and product teams to translate customer needs into technical requirements and development roadmaps.
    • Design solutions that integrate with the Army's Modular Open Systems Approach (MOSA) other military open architectures across hardware and and software platforms.
  3. Technical Integration
    • Contribute to the integration of software, including artificial intelligence and natural language processing (NLP), into robotics and other combat systems.
    • Ensure seamless interoperability between our technologies and customer platforms, addressing any technical challenges that arise.
  4. Business Development Support
    • Partner with sales and business development teams to communicate our technical approach and differentiation through presentations, demonstrations, and discussions.
    • Support sales efforts by presenting targeted technical solutions that meet customer needs and fit within the customer's current or emerging technical approaches.
    • Actively participate in proposal writing, responses to RFPs, and development of technical documentation.
  5. Strategic Guidance
    • Serve as a key contributor to product strategy by providing customer and market insights to inform development priorities.
    • Monitor industry trends and DoD initiatives to identify opportunities for innovation and alignment.

Desired Qualifications: 

  1. Technical Expertise
    • Experience as a Solutions Architect or a technical professional with significant exposure to customer-facing roles.
    • Background in artificial intelligence, natural language processing, robotics, or software integration.
    • Familiarity with DoD technologies and architectures, particularly MOSA.
  2. Experience & Industry Knowledge
    • Prior work with the DoD or other government agencies, particularly in interfacing with end-users, R&D engineers, and procurement professionals.
    • Understanding of military operations and terminology, with experience tailoring technical solutions to defense environments.
    • Experience integrating advanced software solutions into robotics or autonomous systems is a strong plus.
  3. Communication & Collaboration
    • Exceptional ability to communicate complex technical concepts to both technical and non-technical stakeholders.
    • Proven track record of acting as a liaison between customers, business development teams, product teams and engineering teams.
  4. Sales Acumen
    • Experience in value-selling, highlighting features and benefits, and positioning solutions effectively to meet customers needs within their technical approach.
    • Strong listening skills to accurately capture customer needs and provide compelling solutions.
  5. Other Skills & Attributes
    • Strong problem-solving abilities and a proactive, results-driven mindset.
    • Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
    • U.S. Citizenship; active TS/SCI security clearance or the ability to obtain a security clearance if required.

Application Process:

We have a two-stage interview process.

The first stage is a screener which is a combination of discussion about your experience and assessment of fit for the role. You’ll have plenty of time to ask detailed questions about the opportunity. This screener is generally between 30-60 minutes and we’ll let you know the result within two days.

After the screener, if both sides believe it makes sense, we will set up a series of discussions/mini-interviews (generally two sessions, about 60 minutes each) with other folks on the leadership team. This will provide you with a sampling of the team and give us a feel for organizational fit from multiple perspectives. These sessions are casual, so no need to prepare anything beyond the questions you have for us.

We are committed to a low-stress interview experience and promise there will be no trick questions!

Top Skills

Artificial Intelligence
Natural Language Processing
The Company
HQ: New Haven, Connecticut
15 Employees
On-site Workplace
Year Founded: 2021

What We Do

Primordial Labs is building the next-generation human-machine teaming interface, Anura, to empower warfighters to collaborate with uncrewed systems (UxS) using natural language.

With Anura, operators become active collaborators, not passive observers, in the human-machine team. Anura allows operators to verbally task robotic teammates and act as a “quarterback” while remaining heads-up and focused on the mission objective.

Primordial Labs was founded in 2021 by Lee Ritholtz and Adrian Pope. The company is headquartered in New Haven, Connecticut.

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