Do you enjoy creating innovative and strategic solutions to solve complex problems?
Would the opportunity to provide technical consulting services to our customers excite you?
Join our prestigious Professional Services team
Our team works with world-leading companies to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers and align Akamai solutions to their needs. We build relationships and insights to maximize product value through the full scope of our global platform.
Partner with our enterprise customers
As a Solutions Architect on Akamai's Enterprise Professional Services team, you will provide technical consulting, integration, and support services. This role involves working with diverse customers across industries, focusing on post-sales integration and support, with limited pre-sales participation. You will deliver services for Akamai's Zero Trust Solutions, ensuring successful implementation and customer satisfaction.
As a Solutions Architect, you will be responsible for:
- Leading technical integration, deployment, and troubleshooting of ZTS services for enterprise customers.
- Serving as a trusted advisor to customers, providing best practices and technical guidance throughout the project lifecycle.
- Collaborating with internal teams to resolve complex technical issues.
- Documenting solutions, creating technical collateral, and contributing to knowledge sharing within the team.
- Participating in customer training sessions to help drive product adoption and usability.
- Participating in pre-sales activities as needed (e.g., technical workshops, POCs).
- Traveling as required (<20%).
Do what you love
To be successful in this role you will:
- Possess a high school / Bachelor degree with 2+ of experience in web application security, network security, or IT security solutions.
- Work with cloud platforms (AWS, Azure, GCP, etc.) and maintain expertise across these environments for seamless integration and functionality.
- Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP
- Gain exposure to virtual private network and proxy technologies.
- Apply practical knowledge of networking concepts, including Layer 3 and Layer 4, to effectively address technical tasks and challenges.
- Demonstrate excellent communication skills to effectively collaborate with technical and non-technical stakeholders.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- High school diploma or Bachelor's degree with 2+ years experience in web application security, network security, or IT security solutions
- Experience with cloud platforms (AWS, Azure, GCP) and integrating solutions across these environments
- Knowledge of internet fundamentals, DNS, routing, and communication protocols such as HTTP and TCP
- Experience with virtual private network and proxy technologies
- Practical networking knowledge including Layer 3 and Layer 4 concepts
- Excellent communication skills for collaborating with technical and non-technical stakeholders
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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