Ogilvy

Solutions Architect / Senior SA

Posted Yesterday

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Quarry Bay, Eastern

Senior level

Agency • Marketing Tech

The Role

As a Solutions Architect at Ogilvy, you'll design and implement solutions within Data and Marketing Technologies. You'll work closely with clients and internal stakeholders to translate their business needs into technical requirements, ensure operational efficiency, lead technical escalations, and innovate marketing technology solutions. The role emphasizes customer experience, capability development, and collaboration with multidisciplinary teams.

Summary Generated by Built In

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About Ogilvy One

We are Ogilvy One creating valuable relationships by design. Ogilvy One creates brand, business, and customer value by designing personal, data-driven relationships at the intersection of creativity and technology – now powered by AI. We work without barriers, without filters, and without fear.

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

Website: https://www.ogilvyone.com/

We are seeking a talented and experienced Solution Architect to join our Solution Hub, specializing in all things Data and Marketing Technologies. As a Solution Architect, you will play a crucial role in designing and delivering solutions that leverage technologies to meet the needs of our clients. Your expertise in architectural principles and emerging technologies will be essential in shaping the technical direction of our clients.

Responsibilities

BUSINESS GROWTH: Accelerate business growth by focusing on solving clients' known and unknown challenges, finding ways to service in a new way and pioneering innovative solutions that surpass industry standards. Work closely with clients and internal stakeholders to identify business needs and translate them into technical requirements and solutions.

Assist with Business Development activities, including technical presentations, demonstrations and proposal development to direct prospects and clients and other WPP companies.

CLIENT EXPERIENCE & VALUE AT PARTNERSHIP: Build a customer-centric culture and practices focusing on "Customer Delight" by delivering an exceptional customer experience. Build strategic value and partnership, and effective growing relationship. Deliver in partnership with Account Leads, successful Quarterly Business Reviews via proactive delivery of Thought and Technical Leadership practices to clients. Develop case studies to showcase account success.

OPERATIONAL & DELIVERY EXCELLENCE: Optimize operational efficiency as a catalyst for business success, streamlining technical processes, maximizing resource technical efficiency & utilization, minimizing project delays, number of Technical showstoppers, and fostering a culture of continuous improvement to drive sustainable growth and profitability. Commit to delivery excellence and driving innovation to achieve unparalleled results and scalable growth.

Help identify and implement ways to improve operational efficiency and Tech project delivery.

Able to own and drive to resolve technical escalations that occur with a book of business.

Oversees production of identified projects, ensuring quality standards and clients' expectations are met.

CAPABILITY DEVELOPMENT & INNOVATION: Continuously challenge boundaries and pioneer cutting-edge solutions and propel sustainable growth. Inspire to adapt, upskill to be at par with trends in the industry and also contribute strategic insights, innovative ideas to fuel the organization's influence, reputation, and growth. Empower business growth through continuous capability development, nurturing talent, fostering expertise, and cultivating a culture of learning and innovation to stay ahead in the ever-evolving field of marketing technology.

COMPANY & CULTURE: Forge a thriving company culture that fuels innovation, nurtures talent, and fosters collaboration.

Qualifications

Good communication skills in Cantonese, Chinese and English.
Have worked in small/large teams and clients locally and regionally (e.g. India, China, Vietnam) to deliver projects.
Strong communication and interpersonal skills to effectively collaborate with multidisciplinary teams and communicate technical concepts to non- technical stakeholders.
Excellent problem-solving skills and the ability to translate business requirements into technical solutions.
More than 8 years of experience in the field of Marketing Technologies as a Solution Architect, Presales, Technical Sales or Technical Project Management with proven examples to illustrate experience in the roles mentioned
Exposure to Data-related projects like RFM, BI, ML, AI, Gen AI is preferred.
Strong understanding of architectural principles, design patterns, and best practices in software development. Can provide solutions for high performance and scalability architecture.
Experience in designing and implementing end-to-end solutions, from requirements gathering to deployment and maintenance.
Results oriented, outstanding attention to detail, ability to prioritize and meet deadlines. Attention to Detail is a MUST.
Skilled or Certified in Adobe, Salesforce, CDP, DW Suite of solutions is preferred.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please do not hesitate to let your recruiter know.