The Role
Own technical presales and solution architecture for cloud, DevOps, and infrastructure services. Lead customer discovery, design AWS-focused architectures, develop proposals, RFP responses, SOWs, estimates, migration strategies, and cloud economics assessments. Support AWS partner programs, cloud co-sell opportunities, and presales-to-delivery handoffs while mentoring engineers and improving deal quality, margins, and win rates.
Summary Generated by Built In
Location: Gurgaon (Onsite, 5 days a week)
Experience: 2-4 years in Cloud / DevOps / Infrastructure; 2+ years in Presales, Solution Architecture, or Customer-Facing Technical Roles
About infra360
Infra360 is a fast-growing Cloud, DevOps, and Infrastructure Services company helping startups and enterprises modernize, secure, and scale their platforms across AWS, Azure, and GCP.
We work with technology-driven organizations on:
- Cloud migrations and modernization
- DevOps & SRE enablement
- Cloud cost optimization and cloud economics
- Security, reliability, and platform scalability
At infra360, presales is a core business function, not sales support. This role directly impacts deal quality, delivery success, and long-term customer trust.
Role Overview
We are looking for a strong Presales / Solutions Architect who can bridge business requirements, technical architecture, and commercial clarity.
You will work closely with the Founder, Head of Growth / Customer Success, and Delivery Leads to design the right solutions, scope engagements accurately, and ensure infra360 wins the right deals — not just more deals.
This role has high ownership and visibility and acts as a gatekeeper for delivery quality.
Key Responsibilities
- Cloud Partner & Program Enablement
- Support AWS Partner Network (APN) requirements (GCP & Azure are big plus as well), including architecture alignment and assessment inputs
- Participate in cloud migration and modernization programs by owning technical eligibility and assessments
- Collaborate with the Head of Growth on deal registration, co-sell motions, and funding opportunities
- Client Discovery & Presales Ownership
- Lead technical discovery calls and workshops with CTOs, engineering leaders, and platform teams
- Understand customer pain points across scale, reliability, security, and cost
- Translate business context into clear technical and service-level solutions
- Solution Architecture & Design
- Design cloud and DevOps architectures primarily on AWS (Azure/GCP exposure is a plus)
- Define modernization approaches, including containers, serverless, CI/CD, observability, and SRE practices
- Create target-state architectures, diagrams in draw.io, migration strategies, and phased execution roadmaps
- Proposals, RFPs & SOWs
- Own technical solutioning for:
- Proposals and solution decks
- RFPs / RFIs
- Statements of Work (SOWs)
- Perform high-level effort estimation, scope definition, and risk identification
- Ensure solutions are delivery-feasible, margin-positive, and outcome-driven
- Cloud Economics & Assessments
- Conduct cloud cost assessments, optimization reviews, and TCO / ROI analysis
- Support cloud migration and modernization assessments (e.g., AWS MAP)
- Help customers understand cost vs performance vs reliability trade-offs
- Presales → Delivery Handover
- Ensure smooth handover from presales to delivery teams
- Clearly document assumptions, scope boundaries, risks, and success criteria
- Support early delivery phases to ensure alignment and avoid scope drift
- Internal Enablement
- Create reusable presales assets (architecture templates, pitch decks, estimation frameworks)
- Mentor engineers on solution thinking and customer communication
- Work with leadership to continuously improve win rates and deal quality
Required Skills & Experience
Technical- Strong hands-on experience with AWS (mandatory)
- Good understanding of:
- Cloud networking, IAM, and security fundamentals
- Containers (Docker, Kubernetes, ECS/EKS/AKS)
- CI/CD pipelines and DevOps tooling
- Observability, reliability, and performance concepts
- Experience designing and reviewing production-grade cloud architectures
- Proven experience in technical presales or solution architecture roles
- Comfortable leading customer-facing discussions and workshops
- Experience creating SOWs, proposals, and technical sections of RFPs
- Ability to explain complex technical ideas in simple, business-friendly language
- Strong communication and stakeholder management skills
- High ownership mindset — comfortable pushing back on poorly scoped deals
- Structured thinking with strong attention to detail
- Collaborative approach with sales, delivery, and leadership teams
Good to Have
- AWS / Azure / GCP certifications
- Experience with managed services or consulting organizations
- Exposure to security, compliance, or audit-led engagements
- Experience working with mid-market or enterprise customers
What Success Looks Like in This Role
- Higher win rates with better-qualified opportunities
- Clean, well-scoped SOWs with minimal delivery escalations
- Strong trust from customers and internal delivery teams
- Reduced founder dependency on technical presales over time
- Improved margins and deal predictability
Why Join infra360
- High-ownership, high-impact role
- Direct collaboration with founders and leadership
- Opportunity to shape presales standards and solution frameworks
- Exposure to complex, real-world cloud and DevOps challenges
- Clear growth path as the company scales
Skills Required
- 2-4 years of experience in cloud, DevOps, or infrastructure
- At least 2 years of experience in presales, solution architecture, or customer-facing technical roles
- Strong hands-on experience with AWS
- Understanding of cloud networking, IAM, and security fundamentals
- Experience with containers, including Docker, Kubernetes, ECS, EKS, or AKS
- Understanding of CI/CD pipelines and DevOps tooling
- Understanding of observability, reliability, and performance concepts
- Experience designing and reviewing production-grade cloud architectures
- Experience leading customer-facing discussions and workshops
- Experience creating SOWs, proposals, and technical sections of RFPs
- Ability to explain complex technical ideas in simple, business-friendly language
- Strong communication and stakeholder management skills
- High ownership mindset and ability to challenge poorly scoped deals
- Structured thinking and strong attention to detail
- Collaborative approach with sales, delivery, and leadership teams
- AWS, Azure, or GCP certifications
- Experience with managed services or consulting organizations
- Exposure to security, compliance, or audit-led engagements
- Experience working with mid-market or enterprise customers
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The Company
What We Do
Infra360 is a fast-growing cloud, DevOps, and infrastructure services company headquartered in Gurugram (Gurgaon), India, that helps startups and enterprises modernize, secure, and scale their platforms across AWS, Azure, and GCP. Founded in 2022 by Deepak Agrawal, it provides customer-centric cloud consulting for technology-driven organizations, focusing on cloud excellence and business resilience, and is recognized as a DPIIT-recognized startup.
