Solutions Architect, Enterprise

Reposted 6 Days Ago
Hiring Remotely in United States
Remote
110K-150K Annually
Senior level
Healthtech
The Role
The Solutions Architect will lead product implementation and project management for enterprise healthcare clients, driving strategic solutions and enabling effective communication across stakeholders.
Summary Generated by Built In

Being sick or injured is painful. Getting better shouldn’t be.


Most industries have been transformed by new technology. Healthcare is still waiting — and you can help change that.


Our mission is simple but ambitious: make healthcare accessible, transparent, and effortless for all. We put the consumer at the center, move fast and partner with forward-thinking providers to deliver software that makes care better, faster, and more human. This is work with real-world stakes — and you can help lead the way.


Healthcare is one of the most complex, high-stakes industries in the world — and also one of the most in need of change. At Solv, the products you build will directly shape how millions of people find and receive care, and how providers deliver it. You won’t just be managing a backlog — you’ll be deciding how to blend proven SaaS capabilities with cutting-edge AI to create tools that are both practical and transformative. Some features will be powered by AI models, others won’t — but all will share one goal: make healthcare simpler, faster, and more human.

About the Role

As a Solutions Architect, you’ll own strategic product implementation, support and project management with Solv’s top urgent care and health system partners, delivering tailored product solutions and driving business growth.


You’ll serve as the strategic project lead across a portfolio of high-value enterprise clients. In this role, you'll lead complex implementations, product initiatives, and cross-functional workstreams that are critical to client success and long-term value. By collaborating with internal cross-functional stakeholders, you’ll help shape partner-specific strategic roadmaps, ensure smooth execution, and drive outcomes that align with partner goals and Solv’s broader success.


Culturally, we are looking for a team member who is passionate about healthcare improvement, growth obsessed (personal and company) and loves tackling new challenges on a daily basis. You will be joining a team who thrives on collaboration and is driven to succeed in Solv’s mission of making healthcare easy for patients and providers.


What You’ll Be Doing

Strategic Solutions Design & Delivery
  • Serve as the primary product-technical consultant for enterprise urgent care and health system partners.
  • Lead end-to-end EHR implementation projects, -- including Hl7 and API-based connections -- coordinating internal teams (engineering, product, support) to execute on-time delivery.
  • Collaborate with product, engineering, and marketing to deliver scalable, innovative solutions and ensure your customers are using Solv tools in the most impactful ways 
  • Build deep, trust-based relationships with senior stakeholders across healthcare organizations.
  • Design and deliver solutions from scratch, tailoring scalable product roadmaps that align to customer business goals.
  • Ensure effective cross-functional communication and progress tracking across stakeholders — internally and externally.
You’ll Thrive in This Role If You…
  • Have 5+ years in a technical project management, solutions architecture, or software implementation role
  • Bring hands-on experience integrating EMRs, supporting HL7, and building connections with APIs and RPAs
  • Embrace modern tools—especially AI and LLMs—to think creatively, automate workflows, improve customer outcomes, and scale internal processes.
  • Are excited by the idea of using prompt engineering to modify and improve AI agent products.
  • Are an analytical problem solver who can ideate and execute complex product solutions.
  • Are a project leader with strong organization and agility in high-growth, dynamic environments.
  • Communicate clearly and persuasively, influencing stakeholders at all levels, including executives.


This role is fully remote, however, east coast work hours are required.


Solv offers robust benefits including:

  • Medical, Dental, Vision Insurance
  • 401k
  • Paid Parental Leave
  • Monthly Wellness Reimbursement
  • Flexible Time Off


Salary ranges vary by location:

  • San Francisco & New York: $125,000-150,000
  • Colorado: $115,000–$150,000
  • All other locations: $110,000–$150,000


Travel: 25-30%


Unfortunately, we are not able to sponsor visas at this time.

This position is being hired on an urgent basis. The application window may close before August 31 if a sufficient number of applications to select a candidate are received prior to that date.


Skills Required

  • 5+ years in technical project management, solutions architecture, or software implementation role
  • Experience integrating EMRs and supporting HL7, API, and RPA
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The Company
HQ: San Francisco, California
134 Employees
Year Founded: 2016

What We Do

We’re about one thing: convenient healthcare for everyone. Solv allows you to book same-day doctor’s appointments and urgent care visits. Choose from highly-rated providers, read patient reviews and book appointments after hours and on the weekend. At Solv, we believe getting access to high quality, last-minute care should be simple, fast and effortless. Consumers should be able to know where they can go, when they'll be seen and how much it will cost. That's the future we're building with Solv. For providers, Solv's end-to-end platform revolutionizes the delivery of convenient care. We create tools to grow your practice, delight patients and boost your reputation. ATTRACT MORE PATIENTS. Dominate Google by promoting your clinics on Solv and UrgentCareLocations.com and optimize your own site for online conversion. Your branded mobile scheduling site with insurance card scanning turns more web traffic into clinic visits. DELIVER AN AMAZING EXPERIENCE Automate patient communication that save staff time and improve patient satisfaction. Text message alerts keep patients up to date, reduce no-shows and handle post-visit follow up. Seamless queuing of both walk-ins and online bookings reduces wait times, optimizes patient flow and helps set expectations with patients through accurate wait time estimates. INCREASE LOYALTY Boost your online reputation by broadcasting reviews and increasing your clinic ratings to make a positive impression on new patients. Then keep them coming back with secure patient profiles that encourage painless re-bookings with your clinic. Following visits, collect valuable patient feedback with NPS surveys on performance, identify issues and address complaints instantly. Finally, mobile dashboards let you view operational data such as wait times and volumes so that you can make adjustments in real time.

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