Solutions Architect, EMEA

Posted Yesterday
Hiring Remotely in USA
Remote or Hybrid
145K-290K Annually
Entry level
Software
Inference will be the largest market ever created.
The Role
Partner with Sales and customers to discover requirements, design AI inference solutions, lead technical demos, scope deployments, run benchmarks, and execute proofs of concept. Own repeatable deployment playbooks across language, image, video, embedding, and voice models while advising on runtime, GPU, latency, and throughput tradeoffs. Coordinate Sales, Engineering, and Forward Deployed Engineering stakeholders to deliver customer implementations.
Summary Generated by Built In

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.


RESPONSIBILITIES

  • Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).

  • Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.

  • Own benchmarking and repeatable deployments, including:

  • Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.

  • Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.

  • Driving consistent “playbook” style deployments for common models and use cases.

  • Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them

  • Drive POC and project execution, including:

  • Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.

  • Acting as the “ringleader” or project manager for POCs.

  • Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.

REQUIREMENTS

  • AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.

  • Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.

  • Technical depth to scope solutions, without needing to write production code.

  • Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.

NICE TO HAVE

  • Experience running or supporting benchmarks for ML inference deployments.

  • Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).

  • Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.

BENEFITS

  • Competitive compensation, including meaningful equity

  • (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents

  • Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)

  • Paid parental leave

  • Fertility and family-building stipend through Carrot

  • (U.S. only) Company-facilitated 401(k)

  • Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Skills Required

  • AI/ML background and ability to discuss AI/ML topics credibly with technical stakeholders
  • Strong customer-facing communication skills
  • Ability to run structured discovery and clarify ambiguous requirements
  • Technical depth to scope solutions without writing production code
  • Ability to script and prototype as needed
  • Experience running or supporting benchmarks for ML inference deployments
  • Familiarity with infrastructure tradeoffs for inference performance and cost, including GPU selection and latency versus throughput tuning
  • Experience serving as a cross-functional technical lead for customer proofs of concept

Baseten Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baseten and has not been reviewed or approved by Baseten.

  • Fair & Transparent Compensation — Feedback suggests pay targets the top of market with explicit ranges in postings and a stated aim to provide 90th percentile salaries with equity. Role descriptions emphasize competitive, experience-based pay bands and meaningful stock grants.
  • Healthcare Strength — Healthcare is described as fully covered for medical, dental, and vision for employees and their families, reducing out-of-pocket costs. This comprehensive coverage is consistently highlighted alongside other core benefits.
  • Leave & Time Off Breadth — Time off policies include unlimited PTO with a minimum expectation of at least four weeks, 16 paid company holidays, and a company-wide winter break. These elements indicate substantial protected time away from work.

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The Company
HQ: San Francisco, CA
350 Employees
Year Founded: 2019

What We Do

AI’s future won’t be a few massive models built by a handful of labs. It’ll be millions of specialized models embedded into every product, workflow, and experience by the people closest to the customer. The foundation of that future is inference. Inference determines the performance, reliability, latency, and economics of every AI product. For AI to scale globally, it must be as reliable, fast, cost-effective, and high-quality as possible. That’s why Baseten exists. Companies like Abridge, Cursor, Lovable, Notion, and OpenEvidence depend on Baseten to power mission-critical AI workloads in production.

Why Work With Us

We’re an interdisciplinary team of researchers, engineers, and operators building the Inference Cloud our AI future demands. We’re running at a hard systems problem that requires first-principles thinking across the entire stack. The bar is high. We work hard, move fast, and care deeply about quality.

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