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The Role
Bridges business, operations, product, and engineering teams by eliciting requirements, translating them into technical solutions, analyzing data, documenting architecture, and supporting governance. Defines user stories and test scripts, executes testing, and uses automation tools for end-to-end testing. Requires payments-domain knowledge, automated testing experience, strong technical writing, data visualization, communication, problem-solving, and familiarity with Cucumber, Gherkin, Java, Selenium, or similar tools.
Summary Generated by Built In
Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III in Commercial & Investment Bank, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
As a Solutions Analyst III in Commercial & Investment Bank, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
- Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements.
- Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability and applying best practices to address evolving business needs
- Conduct data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
- Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
- Demonstrated proficiency in data fluency and analytics, including experience with data extraction, modeling, interpretation, and generating insights from large, diverse data sets to support strategic decision-making
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
- Advanced data visualization capabilities, with hands-on experience creating and maintaining dashboards and reporting using approved tools
- Functional knowledge of Payments domain and experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution. Utilization of test automation tools, to enable the efficient and timely E2E test execution, therefore previous experience of automated testing is required.
- Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution. Ability to work with the minimum of supervision on day-to-day activities.
- Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.
- Skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation. Relevant experience or equivalent expertise at troubleshooting, resolving, and maintaining Cucumber / Gherkin, Java, Selenium or a similar tool is required.
Preferred qualifications, capabilities, and skills
- Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
- Advanced numeracy and Microsoft skills. PowerPoint / Pitch Pro skills - able to create professional slides and structure presentations with minimal input and need for secondary review.
- Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation.
Skills Required
- 3+ years of experience in solutions analysis, technical program delivery, or a related field, or equivalent expertise
- Experience using enterprise-authorized AI capabilities in solutions analysis workflows
- Ability to validate AI-assisted analyses and recommendations and follow data-handling requirements
- Proficiency in data extraction, modeling, interpretation, and analysis of large, diverse datasets
- Strong technical writing and documentation skills
- Advanced data visualization skills, including dashboard and reporting creation and maintenance
- Functional knowledge of the payments domain
- Experience defining requirements, documenting user stories and test scripts, and executing testing processes
- Previous experience with automated testing and end-to-end test execution
- Ability to work with minimal day-to-day supervision
- Strong verbal and written communication skills
- Troubleshooting and maintenance experience with Cucumber, Gherkin, Java, Selenium, or similar tools
- Experience with Business Driven Development, Test Driven Development, or test case automation
- Advanced numeracy and Microsoft skills
- PowerPoint or Pitch Pro skills for creating professional presentations
- Experience identifying testing-process efficiencies and sharing recommendations for validation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
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The Company
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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