As a Solutions Analyst II in Payments Technology, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You’ll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.
Job responsibilities
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, dependency/change impact analysis, and solution documentation, validating outputs and handling data according to sensitivity and security requirements.
- Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
- Translate complex business requirements into well-structured Testing solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability and applying best practices to address evolving business needs
- Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions
- Assist in managing project dependencies and change control, and promote continuous improvement by identifying opportunities for process enhancements and applying
- Guide the work of others, ensuring timely completion and adherence to established principles and practices
- 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements
- Experience in testing, product delivery, change execution, or operational readiness within a regulated or highly controlled environment (or equivalent experience demonstrating testing ownership and release accountability)
- Working knowledge of using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted summaries and recommendations before use, escalating when uncertain and following data handling expectations
- Demonstrated ability to define test strategy and governance and execute complex testing across multiple platforms and integrated user journeys, with disciplined defect management through closure
- Proven accountability for delivery outcomes, including release readiness and go/no-go decisioning, with sound judgment under time constraints and competing priorities
- Strong track record of Stakeholder engagement across Product, Program and Testing teams
- Experience with Agile Methodology including Jira
- Experience in API Testing (I.e. Bruno)
- Proven ability to incorporate AI solutions in day to day work
- Experience in testing, product delivery, change execution, or operational readiness within a regulated or highly controlled environment (or equivalent experience demonstrating testing ownership and release accountability)
- Proven understanding of Payment processing systems
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 2+ years experience in solutions analysis, eliciting and documenting business and data flow requirements
- Experience in testing, product delivery, change execution, or operational readiness within a regulated or highly controlled environment
- Working knowledge of enterprise-authorized AI capabilities and strong validation/data sensitivity habits
- Ability to review and validate AI-assisted summaries and recommendations before use and escalate when uncertain
- Demonstrated ability to define test strategy and governance and execute complex testing across multiple platforms and integrated user journeys
- Disciplined defect management through closure and accountability for release readiness and go/no-go decisioning
- Strong stakeholder engagement across Product, Program, and Testing teams
- Experience with Agile methodology including Jira
- Experience in API testing (e.g., Bruno)
- Proven ability to incorporate AI solutions in day-to-day work
- Understanding of payment processing systems
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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