Location: İstanbul/Ankara
Working Style: Hybrid
Overview
We are looking for a “Solution Test Engineer” responsible for testing the products for our growing Professional Services Team. If you are passionate about serving customers with minimum errors, and preventing possible errors before they occur, we believe this position is just for you!
Who are we :
We are global technology company, developing AI-powered conversational solutions that empower organizations to be data-driven, enhance efficiency, and offer superior customer experiences. We are an R&D center and our solutions are developed by a team of over 100 engineers specializing in text-to-speech, speech recognition, natural language processing, and voice biometrics technologies. As of 2022 we are a part of Unifonic, a leading Communications Platform as a Service (CPaaS) provider, we have grown into an international organization with over 500 dynamic team members. We have a customer base of 500 enterprises across 20 countries in the US, EU and MENA regions.
What we expect :
- Minimum 2 years of experience as a test engineer in IT
- Testing solutions, to ensure high quality, minimize customer-facing issues, and prevent potential errors before they occur
- Applying decided test methods and methodologies
- Developing new test scenarios and updating test documents according to development processes
- Creating test settings on virtual machines, updating and maintaining them if required
- Reporting test results
- Hands-on experience with test automation tools and frameworks (e.g., Postman and Playwright)
- Working closely with Integration and Solution Engineers on solution configurations.
- Designing solutions and configurations together with the engineering team.
- Analyzing use cases and use common testing tools such as Postman and Playwright
Who we are looking for :
- Bachelor’s degree from an engineering or a science faculty
- Good command of both written and spoken English
- Good team worker and willing to take responsibility
- Willing to search, learn and use new technologies
- Effective communication and work & time management
- Analytical thinking and customer focusing
- Openness to change and flexibility
- Negotiation and Persuasion and Delegation
- Experience with C#, JavaScript, or React/React Native would be a plus
- Experience with Postman, Playwright and JavaScript
- Knowledge of HTTP/HTTPS and WebSocket (WS/WSS) protocols and testing methodologies would be a plus
- Experience with use case analysis and application configuration
- Deep understanding of software architecture, scalability, and testability
- Strategic thinking and problem-solving at a system-wide level
What we can offer you :
- A chance to be part of a company specialized in artificial intelligence.
- Flat organizational structure and an energetic team
- Flexible/hybrid working style and you can work in Ankara or İstanbul office.
- Private health insurance, meal card, transportation allowance
- Monthly budget for external activities with your colleagues
- Incentive for graduate and postgraduate studies
- Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession.
- Birthday celebrations, parties, and happy hours, “Welcome to Spring/Fall” events
- Breakfast and healthy snacks at the office all day long.
At Sestek, we believe in the power of diversity, and inclusive organizational culture. All candidates are considered equally regardless of their race, religion, color, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status, family status, disability, or genetic characteristics.
As SESTEK, we place great importance on protecting your personal data. Within the scope of our recruitment processes, you may access the Candidate Privacy Notice regarding the processing of your personal data via the links: English Version / Turkish Version
Skills Required
- Minimum 2 years experience as a test engineer in IT
- Hands-on experience with test automation tools and frameworks (Postman, Playwright)
- Create and maintain test environments on virtual machines
- Develop and update test scenarios and test documentation
- Report test results and collaborate with engineering teams
- Analyze use cases and perform application configuration testing
- Deep understanding of software architecture, scalability, and testability
- Bachelor's degree in engineering or a science field
- Good written and spoken English
- Effective communication, time management, teamwork, and responsibility
- Openness to change, flexibility, negotiation, persuasion, and delegation skills
- Experience with C#, JavaScript, or React/React Native
- Knowledge of HTTP/HTTPS and WebSocket (WS/WSS) protocols and testing methodologies
What We Do
SESTEK is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics. We help digitize customer service operations of 500+ enterprise clients in 20 different countries around the globe. SESTEK was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022. OUR PRODUCTS Knovvu Virtual Agent With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations. Knovvu Analytics Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback Knovvu Biometrics Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds. Being a language, accent, or content independent, it provides a seamless experience in real-time.
