As the Solution Services Lead, you will spearhead the delivery and integration of our third-party product offerings. You will act as the central authority on managing the unique complexities of external vendor solutions, ensuring our customers receive seamless and high-quality integrations and our sales process will benefit from pre-defined services work packages accelerating and simplifying the offer creation. Beyond productization and direct project involvement, you will serve in a leadership capacity to mentor peers and represent our unit's strategic vision for third-party partnerships to key stakeholders across the business, participate in vendor selection and take part in vendor communication and relationship management.
3rd Party Product Integration: Evaluate, select, and integrate third‑party software or hardware components into comprehensive solution offerings.
Solution Definition: Collaborate with product management and engineering teams to define solution architectures, ensuring interoperability and optimal performance of integrated components.
Service Package Development: Define and document service work packages (installation, configuration, maintenance, support) associated with each third‑party functionality.
Cost and Resource Dimensioning: Estimate effort, time, and resource requirements for implementing and maintaining each service package, aligning them with pricing and business models.
Standardization and Productization: Create standardized, repeatable service offerings that can be efficiently delivered and scaled across projects or customers.
Technical Documentation: Develop and maintain clear documentation describing solution designs, integration methods, and service scope definitions.
Vendor Management: Maintain strong relationships with third‑party suppliers, ensuring up‑to‑date knowledge of product capabilities, updates, and support processes.
Cross‑Functional Collaboration: Work closely with sales, delivery, and operations teams to translate technical features into customer‑facing value propositions and deliverable service offerings.
Quality & Compliance Assurance: Ensure all integrated components and services comply with security, performance, and regulatory requirements.
Continuous Improvement: Monitor solution performance, collect feedback from delivery teams and customers, and refine service packages for better efficiency and customer satisfaction.
• Proven experience in service delivery and integration, with a strong focus on handling third-party or vendor products.
• Demonstrated success in scoping, pricing, and creating detailed customer offers and service agreements.
• Deep understanding of the operational, technical, and commercial challenges associated with external vendor ecosystems.
• Natural leadership capabilities with a track record of supporting, guiding, and enabling peers in a collaborative environment.
• Excellent communication and stakeholder management skills to effectively advocate for the unit's strategy.
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Medical insurance plan to support your health and well-being
- Flexible working arrangements to support work–life balance
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Fully equipped fitness center on-site
- Nokia Garage access to explore new technologies, experiment with ideas, and have fun in our dedicated innovation space
- Well-being programs to support your mental and physical health
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
- A learning culture that promotes continuous personal and professional growth – for your role and beyond
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
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What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
