Solution Owner – Non-Windows Device Management

Posted 3 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Software
The Role
The Solution Owner manages non-Windows devices, ensuring a seamless user experience across macOS, Linux, and mobile platforms while overseeing architecture and operational delivery.
Summary Generated by Built In

The Solution Owner for Non-Windows Device Management is responsible for the design, implementation, and operational management of Nokia’s non-Windows endpoint ecosystem, including Mac, Linux, and mobile devices. This role is part of the Digital Workplace Services team and ensures that non-Windows users receive a seamless, secure, and productive IT experience comparable to the Windows environment.

This is a hands-on technical expert role that requires deep expertise in non-Windows platforms and the ability to define and execute a technology roadmap that meets the needs of Nokia’s diverse user community, including R&D teams with specialized requirements.
 

Responsibilities
  • Own the solution architecture, roadmap, and operational delivery for non-Windows device management (macOS, Linux, iOS, Android).
  • Define and maintain configuration standards, security baselines, and management policies for non-Windows endpoints.

  • Manage and evolve the MDM/UEM platform capabilities for Mac and mobile devices (e.g., Jamf, Intune for Mac/mobile).

  • Be an active member of the Nokia Linux community and align with Nokia R&D and business Linux stakeholders.

  • Support Nokia end users with regards to using IT services on non-Windows endpoints.

  • Set up and manage an IT support model for non-Windows endpoints in collaboration with service delivery teams.

  • Act as subject matter expert for non-Windows platforms within the Digital Workplace organization and drive continuous improvements.

  • Work as a team member in IT projects and drive the design related to non-Windows endpoints, in coordination with all stakeholders.

  • Collaborate with Security, IAM, and Network teams to ensure compliant and secure non-Windows device operations.

  • Monitor service quality KPIs and drive improvement initiatives for the non-Windows device estate.

     

Qualifications

Professional Experience:

  • 7+ years of IT experience related to IT Infrastructure, IT Operations, or IT service delivery.

  • Proven experience with macOS management tools (Jamf Pro, Munki) and Linux distributions and management.

  • Knowledge of MDM/UEM platforms for non-Windows device management.

  • Experience in managing service suppliers, specifically tracking performance toward service descriptions, service levels, reporting metrics, and KPIs.

  • Experience working in a complex, multi-vendor IT environment within a global enterprise.

Knowledge:

  • Good understanding of Cyber Security processes and standards as they apply to endpoint management.

  • Understanding of complex stakeholder requirements related to non-Windows platforms and the ability to translate them into solution and design.

  • Knowledge of O365 infrastructure, Azure, MS services, and configurations.

     

  • Quality mindset for creating, analyzing, and identifying improvements, efficiencies, and trends.

  • Willingness to learn new technologies and understand their benefit for Nokia.

  • Excellent verbal and written communication skills in English.
     

About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

Skills Required

  • 7+ years of IT experience related to IT Infrastructure, IT Operations, or IT service delivery
  • Proven experience with macOS management tools (Jamf Pro, Munki) and Linux distributions
  • Knowledge of MDM/UEM platforms for non-Windows device management
  • Experience in managing service suppliers
  • Experience working in a complex, multi-vendor IT environment within a global enterprise

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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