The Solution Manager is responsible for owning and evolving healthcare technology solutions from concept through delivery. This role will help shape product strategy, roadmap execution, and solution innovation focused on revenue cycle modernization, workflow optimization, and AI-enabled solutions.
The ideal candidate combines strong product management skills with healthcare and revenue cycle expertise. They are comfortable partnering with clients, operational leaders, and engineering teams to deliver scalable solutions that improve financial performance, operational efficiency, and client outcomes.
Want to drive healthcare technology innovation by modernizing revenue cycle operations, boosting efficiency, and improving outcomes for providers and patients? If so, we invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Define and prioritize solution roadmaps based on market needs, client feedback, and business goals.
- Translate client and market requirements into product capabilities and actionable development priorities.
- Partner with Engineering to deliver innovative, scalable healthcare solutions.
- Drive initiatives focused on revenue cycle modernization, automation, and operational efficiency.
- Identify opportunities to leverage AI, intelligent workflows, and automation to improve business and client outcomes.
- Collaborate with clients and internal stakeholders to shape future-state product strategy.
- Support go-to-market activities and solution adoption.
- Serve as a subject matter resource for healthcare operations, revenue cycle workflows, and industry trends.
- Leverage AI tools and platforms to improve decision-making, efficiency, and product outcomes.
- Perform other job duties as assigned.
Required Qualifications:
- Bachelor's degree or equivalent experience.
- At least 4-6 years of relevant work experience
- Healthcare industry experience.
- Experience partnering with software engineering teams to deliver technology solutions.
Preferred Qualifications:
- Revenue cycle management experience, including claims, billing, reimbursement, or denial management.
- Experience modernizing healthcare technology platforms or workflows.
- Experience with automation, AI-enabled solutions, or intelligent workflow technologies.
- Knowledge of EHR ecosystems, interoperability, and healthcare operations.
- Post-acute care experience preferred.
Job Expectations:
- Willing to travel up to 20% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
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Skills Required
- Bachelor's degree or equivalent experience
- At least 4–6 years of relevant work experience
- Healthcare industry experience
- Experience partnering with software engineering teams to deliver technology solutions
- Revenue cycle management experience, including claims, billing, reimbursement, or denial management
- Experience modernizing healthcare technology platforms or workflows
- Experience with automation, AI-enabled solutions, or intelligent workflow technologies
- Knowledge of EHR ecosystems, interoperability, and healthcare operations
- Post-acute care experience
WellSky Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WellSky and has not been reviewed or approved by WellSky.
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Leave & Time Off Breadth — Time off options include unlimited vacation for many salaried roles, a broad holiday schedule, dedicated sick time, volunteer time, and generous bereavement leave. The scope of leave programs is comparatively comprehensive.
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Retirement Support — The retirement plan provides a straightforward employer match with immediate vesting. This offers clear long-term savings support.
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Parental & Family Support — Paid parental leave is available for all parents, complemented by supportive family leave policies. These provisions reflect attention to family needs during key life events.
WellSky Insights
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
