Solution Engineer

About c/side:

c/side is laser focussed on solving web security, starting with browser side injections. Covering previously unmonitored attack surfaces in developer and user friendly ways.

The team of c/side are a diverse mix of highly capable subject matter experts. We’re kind but we mean business.

Since January 2024, c/side has raised $ 7.7 million in pre-seed funding from Uncork Ventures, Mantis Ventures, Scribble Ventures, Roar VC, Dan Scheinman, Jason Warner, Kathy Korevec and many more. A team of handpicked, high value add investors invested in helping our company and team grow.

About the role:

We’re looking for an experienced Solutions Engineer to join our Go To Market team. In this role you will help qualify customers, set them up for a successful POC, help onboard their production environment, helping them successfully adopt new features. Gathering feedback along the way to make the customer experience as smooth as possible. And also helping with the occasional support case. You own our technical customer relation.

What you will do:

• Help our GTM team qualify complex use cases. 

• Help prospects understand how c/side works, set up an implementation plan, assist in onboardings and dig deeper into their current web implementation.

• Demo the solution to customers and build specific customer demo environments that relate to the customer’s own environment.

• Handle support tickets, dig deep into bugs and (reported) issues to make sure customers have the best experience.

• You’ll maintain our customer facing documentation.

• You’re not shy to build basic improvements and bugfixes to our product when you can.

About you:

• You love a cat and mouse game!

• You care about customer satisfaction and want to protect end users.

• The fact that you are in a key position to stop bad actors from impacting unknowing individuals motivates you.

• You have a deep understanding of JavaScript, browsers and the web security industry.

• You’ve participated in capture the flag events or regularly spend time doing whitehat hacking or bug bounties.

• You’re self managing and want to disrupt the client-side (and web) security market.

• You're an excellent communicator and know how to discuss difficult technical subjects in easy to understand language.

• You have at least 3-5 years prior work experience.

At c/side:

• We’re constantly learning and developing better, we grow together

• We do not ship half projects, we do not sell snake oil, we don’t cut corners - out of respect for our team, our customers and our community. We put a dent in the universe by building good products

• We believe in strong opinions loosely held. We’re passionate and we strive to build the best thing together.

C/side offers:

• 2-3 Offsites per year (this changes from time to time)

• Generous work from home allowance

• Latest Macbook

• Stock options

• Market rate salary

• Take what you need PTO

• Fully remote, EU/UK working hours required

• Our team is invested in your long term career development. If you want to talk at events, we’ll make that happen, if you want to learn how to build your own startup one day, we’ll offer you a front line seat. C/side is built by folks like you.

We’re building a world class security company, and we simply want the best people for the job. We do not select or discriminate based on formal educational background, age, skin tone, religion, national origin, sexual orientation, gender identity, disability status, marital status, veteran status… we’re welcoming all and celebrate equal opportunities.