Solution Engineer

Description

We are looking for a talented Solution Engineer to join our growing team!

As a Solution Engineer, you will work closely with customers to understand their business objectives, challenges, and requirements. You will act as a technical advisor and problem solver, translating complex business needs into scalable, data-driven solutions using our SaaS platform. This role requires strong communication, analytical, and technical skills to deliver tailored solutions and ensure successful implementation for our clients.

About Us

Voyantis was founded in 2020 on the premise that market fundamentals are shifting companies worldwide from growth-at-all-costs strategies to efficient and responsible growth practices, with a focus on improving Unit Economics. With a bold mission to leverage AI to reimagine the whole Growth process, to streamline this transition and ensure its sustainability, Voyantis eliminates the guesswork from customer value creation, empowering leaders with actionable strategies and tactics to acquire, nurture and retain the high-value customers their businesses really need, with the actions and the timing that would be most impactful to achieve their goals.

Leading companies like Miro, Rappi and Moneylion rely on Voyantis to effectively apply these predictions. They use Voyantis to drive high-value customer acquisition on platforms like Google and Meta, optimize incentives through Salesforce and Braze, and perfectly time upsells, resulting in a 20%-40% ROI uplift.

Voyantis is well-backed by top VCs such as Target Global and SquarePeg. The company has tripled in size annually over the past two years and now boasts a team of 70 with offices in California, New York and Tel Aviv.

Responsibilities

• Serve as the technical lead for the project, ensuring all technical requirements are met and the integration is successful.
• Own the project timeline, ensuring that all milestones are met on schedule and keeping the client informed of progress.
• Build and maintain strong, trust-based relationships with clients, providing clear updates and addressing any concerns promptly.
• Proactively identify potential issues or risks, communicate them to clients and internal teams, and ensure swift resolution.
• Oversee the integration of client data into the Voyantis platform, ensuring accuracy and completeness, and communicating the process and timelines to clients.
• Develop detailed plans for campaign experiments (POC), execute campaigns, and manage hands-on campaign analysis, utilizing Voyantis' UA knowledge resources.
• Monitor technical aspects such as signaling, match rate, and campaign performance, resolving issues related to model accuracy and prediction performance.
• Manage projects effectively, coordinating tasks and resources to ensure successful completion of onboarding and POC phases.

Requirements

• Technical B.Sc in Industrial Engineering, Computer Science, Information Technology, or a related field - A Must!
• 3+ years of experience as a Solution Engineer, Pre-Sales Engineer, or similar customer-facing technical role.
• Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
• Proven ability to manage multiple projects and prioritize tasks effectively.
• Self-starter with the ability to multitask in a high-volume work environment.

Bonus Points:

• Strong understanding or experience in working with SaaS companies
• Hands-on experience with tools such as SQL, Python, or other programming languages.