Solution Engineer

Posted Yesterday
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Raleigh, NC, USA
In-Office
Junior
Software
The Role
Demonstrates enterprise asset management solutions, explains technical and business-process capabilities to prospects, supports RFPs and trials, manages implementation projects, conducts customer training, and creates technical documentation. The role partners with sales and technical teams and travels to client locations approximately 20–25% of the time.
Summary Generated by Built In

About Prometheus Group

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.

Job Summary

Solution engineers are technical sales professionals who liaise between the sales team and the engineering or technical staff. Sales engineers understand the technical aspects of our software and services and demonstrate these details to prospective customers.

Solution engineers must possess strong technical knowledge, excellent communication and interpersonal skills, and the ability to work effectively with technical and non-technical customers.

Responsibilities

  • Demonstrate Prometheus solutions via online meetings, onsite visits, webinars, and trade shows.
  • Help prospects understand technical aspects of Prometheus products
  • Provide expertise on business process and workflow, and indicate how Prometheus solutions can assist with this effort
  • Manage the technical aspects of sales documents, including RFPs, RFIs, scopes of work, etc.
  • Manage customer trials, which include process consulting, software implementation, and training.
  • Manage software implementation projects
  • Conduct end-user training for both customers and software trials users
  • Create functional and technical documentation for new products before the handoff to support
  • This role will entail traveling to different client locations around 20-25% of the time.

Requirements

  • Bachelor's Degree
  • 1 year of experience in asset management

Skills And Experience

  • Strong functional and technical knowledge of SAP, Oracle, and Maximo is a plus
  • An understanding of business processes around equipment maintenance
  • An understanding of plant maintenance workflow, including routine and shutdown/turnaround maintenance.
  • Strong project management skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal and presentation skills
  • Motivated to own the technical pieces of a deal
  • Meticulous and driven in preparation

Benefits Overview

We offer an attractive benefits program to meet the diverse needs of our teammates:

  • Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
  • HSA & FSA plan options
  • Retirement Savings with Generous Company Match & Immediate Vesting
  • Gym membership to O2 Fitness
  • Casual dress attire
  • Half-Day Fridays
  • Generous Paid Time Off
  • Company Outings, Trips & Activities
  • Paid Parental Leave

Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skills Required

  • Bachelor's degree
  • 1 year of experience in asset management
  • Understanding of business processes around equipment maintenance
  • Understanding of plant maintenance workflows, including routine and shutdown or turnaround maintenance
  • Strong project management skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal and presentation skills
  • Strong functional and technical knowledge of SAP, Oracle, and Maximo

Prometheus Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Prometheus Group and has not been reviewed or approved by Prometheus Group.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision starting on day one and multiple plan options referenced. Mental-health support and wellness add-ons such as gym access are repeatedly presented as meaningful parts of the package.
  • Retirement Support — Retirement benefits are consistently included as a core element, including a 401(k) with a company match. The retirement plan is framed as a valued component of the overall rewards offering.
  • Wellbeing & Lifestyle Benefits — Lifestyle perks are prominent, including free gym membership, snacks, social events, and occasional schedule-related perks such as half-day Fridays. These benefits can enhance perceived total rewards for people who value office-based culture and amenities.

Prometheus Group Insights

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The Company
HQ: Raleigh, NC
1,114 Employees
Year Founded: 1998

What We Do

Prometheus Group enables unified enterprise asset optimization through an integrated approach to planning, scheduling, work management, and business analytics across routine and preventive maintenance, shutdowns/turnarounds, and production scheduling. Unlike the competition, Prometheus packaged software is easy to use, can be implemented in weeks, and allows a business to quickly improve operational efficiency and the effectiveness of work processes to gain competitive advantage. For more information, visit www.prometheusgroup.com.

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