Solution Consultant- North America

Posted Yesterday
Hiring Remotely in United States
Remote
Entry level
Social Media
The Role
Drive client adoption, implementation, and delivery of Shibumi SaaS solutions. Configure applications to meet business requirements, translate client artifacts into solution structures, coach and train customers and partners, support pre-sales demonstrations and RFX responses, and manage multiple engagements. Use AI tools responsibly for analysis and productivity while protecting confidential client data.
Summary Generated by Built In

The world’s leading advisory firms and organizations rely on Shibumi to achieve their most strategic business objectives. Shibumi SaaS solutions enable programs to define targets, capture ideas and track delivery, all with a unique focus on benefits realization.

The Shibumi Delivery Services team leverages pre-configured applications and the flexible Shibumi platform to deliver customized solutions to a vast portfolio of clients. Implementation engagements vary in size, complexity, industry domain, and use-case.

As a Delivery Services Solution Consultant, you will drive awareness, adoption, delivery and implementation of the Shibumi platform and solutions. Solutions Consultants coach, train, and mentor Shibumi customers and partners on how to leverage the Shibumi applications. and enable them to have the ability to independently maintain their solutions post-implementation engagement.

The Solution Consultant role reports to the Solutions Architect.

Key Responsibilities

  • Serve as the Shibumi solution expert across client engagements
  • Leverage Shibumi applications and proven implementation methodologies to quickly configure solutions to address client business requirements
  • Understand and translate client business artifacts and requirements into Shibumi solution structures and templates
  • Use AI tools as part of a daily workflow to analyze data, prepare for client conversations, and address client configuration requests. Apply sound judgement to verify AI output and protect client data.
  • Provide pre-sales support as needed, including development of customized demonstrations, contribution to RFX responses, development of marketing and training collateral, etc.
  • Balance multiple ongoing engagements at a variety of stages, managing expectations of key internal and external stakeholders.

Desired Qualifications

  • Bachelor's degree
  • Excellent analytical and communication skills
  • Strong background with Excel and PowerPoint
  • Broad technical knowledge, including familiarity with subjects such as basic data modeling; analyzing and visualizing data in Excel or other tools; designing web-based layouts to present information to end users; broad understanding of the various types of software in corporate environments; and approaches for integrating between software platforms.
  • Hands-on, demonstrated experience using AI tools (e.g., ChatGPT, Claude, Microsoft Copilot) to improve productivity and quality of work, with specific examples to share
  • Good judgment about when AI output needs review, and an understanding of confidentiality and data privacy considerations when using AI with client information
  • Previous experience working at an Advisory Firm, as a team member on business improvement/transformation programs, or in a Solution Consulting role at a technology company
  • Ability to prioritize and organize effectively
  • Ability to work both collaboratively and independently
  • Ability to develop strong relationships with internal team members as well as external clients and partners
  • Ability to work with remote team members
  • Ability / flexibility to support a global client base

Skills Required

  • Bachelor's degree
  • Excellent analytical and communication skills
  • Strong experience with Excel and PowerPoint
  • Broad technical knowledge, including basic data modeling, data analysis and visualization, web-based layouts, corporate software environments, and software integration approaches
  • Hands-on experience using AI tools such as ChatGPT, Claude, or Microsoft Copilot
  • Sound judgment when reviewing AI output and understanding of confidentiality and data privacy
  • Previous experience at an advisory firm, on business improvement or transformation programs, or in technology solution consulting
  • Ability to prioritize and organize effectively
  • Ability to work collaboratively and independently
  • Ability to build strong relationships with internal teams, clients, and partners
  • Ability to work with remote team members
  • Flexibility to support a global client base
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The Company
HQ: Norwalk, Connecticut
168 Employees
Year Founded: 2012

What We Do

Shibumi is a cloud-based application that makes it easier to manage initiatives and deliver results. Shibumi reduces the need for time-consuming manual effort compiling status, impact and results and helps get teams back to their most important job – executing. Shibumi helps teams stop spending a majority of their week in meetings and accelerate their actions with a focus on measureable results. Learn more how about how organizations are successfully using Shibumi to track and manage their key initiatives and deliver the results their stakeholders expect at http://www.shibumi.com. shibumi (渋み) (noun) shi-bu-mi A state of "effortless perfection"​ or simplicity achieved through a cycle of refinement and understanding that frees one from stress and anxiety when faced with an obstacle

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