As Solution Architect at vivenu your responsibilities will include:
- Architecting tailored solutions for custom integration gaps, such as API connections, Single Sign-On (SSO) setups, and ERP, leveraging vivenu’s powerful capabilities.
- Partnering closely with enterprise clients to seamlessly transition their existing digital storefronts into a cutting-edge, headless commerce architecture powered entirely by vivenu's robust APIs.
- Running deep-dive technical workshops with a diverse mix of client stakeholders—ranging from customer CTOs and IT departments to third-party web agencies and Ticketing Managers—to extract requirements and translate complex needs into scalable blueprints.
- Aligning customer expectations perfectly with vivenu's platform capabilities, and acting as the internal escalation point for complex technical questions in post-sales to ensure all scoped solutions are highly viable, scalable, and independently executed.
- Leveraging rapid scripting, AI tools, and proof-of-concepts to quickly verify data flows, turning these bespoke solutions into high-impact white papers and global integration templates that establish vivenu as a technical leader.
- Adapting quickly and jumping into any industry vertical or technical challenge whenever and wherever needed, driving innovative platform solutions from conception to execution.
What you will need to succeed in this role:
- 5+ years of experience in a similar role, ideally a background in software engineering or a highly technical role, with a deliberate career pivot toward client-facing strategy, business impact, and solution design.
- A university degree in Computer Science or a related quantitative, technical field.
- A broad, comprehensive understanding of web applications, REST APIs, webhooks, data mapping, and how modern software ecosystems interact
- The ability to read API documentation, write functional scripts to test endpoints, and deeply analyze and debug AI-generated code.
- Exceptional communication skills to navigate high-stakes client environments, manage multiple priorities, and confidently manage client expectations.
Skills Required
- 5+ years of experience in a similar role
- University degree in Computer Science or related field
- Broad understanding of web applications and REST APIs
- Ability to read API documentation and write functional scripts
- Exceptional communication skills
What We Do
Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries. Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform. Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least. vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever. Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.
Why Work With Us
Join us to shape the future of live entertainment with purpose and variety. Whether you’re refining innovative product features, creating memorable fan experiences, closing strategic partnerships, or driving customer success — every step at vivenu impacts hundreds of clients and thousands of fans daily. Here, your work truly matters.
