Solution Architect

We are looking for an experienced Solution Architect to join Cleafy’s Customer Operations team, helping leading financial institutions protect themselves from advanced cyber threats and fraud patterns.

In this role, you will design, validate, and guide the adoption of Cleafy’s solutions within complex enterprise environments, ensuring customers get the maximum value from the platform across their fraud management lifecycle
You’ll act as a trusted technical advisor for our customers and as a bridge between Customer Operations and Sales Engineering teams, ensuring both technical soundness and strategic alignment.

While your main focus will remain on solution design, you will also play an active role in pre-sales engagements, supporting feasibility assessments and architectural discussions for strategic opportunities.

Success in this Role Means

• Clients see you as their trusted technical advisor — you help them not only integrate the Solution but truly understand and apply its value.
• You act as the trusted voice connecting customers, Sales, and Customer Operations, ensuring consistency and transparency across touch points.
• You understand the why behind every architecture and deliver measurable business outcomes: faster implementations, fewer integration bottlenecks, higher customer trust.
• You don’t just design solutions — you shape how our technology solves real problems for our customers.

• Design and validate solution architectures aligned with customer requirements and enterprise standards.
• Act as the technical reference during all stages of integration: assessment, design, configuration, testing, and production rollout.
• Collaborate with Sales Engineers and Account Executives during pre-sales activities by:
• Evaluating technical feasibility of proposed solutions.
• Defining high-level architectures and integration approaches.
• Providing input for proposals and proofs of concept.
• Building integration real use cases and show them from demo environments
• Supporting RFI/RFP processes, imprinting your know-how and vision strategy from the field

• Build and maintain strong relationships with customer stakeholders, ensuring a consistent technical vision from pre-sales to go-live.
• Identify and anticipate technical or architectural risks, and propose mitigation strategies early in the process.
• Collaborate with Product and Engineering teams to share customer feedback and influence product evolution.
• Contribute to internal playbooks, best practices, and documentation to strengthen the Solution Architecture practice.

• 5+ years of relevant experience, or equivalent demonstrated expertise in Solution Architecture, Professional Services, or Systems Integration within enterprise environments.
• Proven experience leading or supporting integration projects, ideally in financial services, cybersecurity, or fraud prevention.
• Solid understanding of enterprise integration patterns, data flows, APIs, and secure communication protocols.
• Technical expertise in at least two of the following areas:
  
• Web Application Security / WAF
• Application Delivery & Load Balancing
• Endpoint or Mobile Security
• Threat Detection & Incident Response
• Network Management

• Working knowledge of Cloud architectures (AWS, GCP, Azure) and Docker-based environments.
• Excellent communication and stakeholder management skills, comfortable engaging both technical and business audiences and turning complex technical topics into simple stories for executives.
• Fluency in English required; Spanish strongly preferred; Italian is a plus.

Nice to have:

• Familiarity with Android/iOS ecosystems.
• Scripting experience (Bash, Python, PowerShell).
• Professional certifications such as CISSP, CEH, Security+, or equivalent.

• Location-specific benefits, designed around the needs of your local area
• Work-life balance enhancement policies
• Personalized career development and dedicated support to fast-track your professional growth
• Cutting-edge technologies and a truly international environment

Working at Cleafy means being part of a group of people who support, respect, and inspire one another, no matter what.

That's why we have been certified by Great Place to Work® (find our page on bit.ly/BestWorkplace-Cleafy).

Join us in redefining customer success, one inspiring story at a time. 

Your adventure begins here. 

Are you ready to embrace the challenge?

Cleafy is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cleafy are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.