Solution Architect (Shopify-CRM Integration)

Posted 8 Days Ago
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Richmond Hill, ON
In-Office
Expert/Leader
eCommerce • Information Technology • Software
The Role
The Solution Architect will design and implement an API-driven integration between Shopify and Blackbaud CRM, focusing on migration to Shopify Hydrogen, ensuring a reliable architecture and guiding implementation efforts.
Summary Generated by Built In

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. 

  • Recognized as a Shopify Plus partner.
  • Expertise in headless and composable technologies.
  • Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
  • Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
  • Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

Engagement Type: Fractional / Contract 
Duration: ~2 months 


Role Overview 

This role is responsible for designing and leading the architecture for a complex, API-based integration between Shopify and Blackbaud CRM, including migration from Shopify Liquid to Shopify Hydrogen. The Solution Architect will define the end-to-end technical architecture, guide implementation, and ensure scalable, secure, and reliable system integration across platforms and cloud environments. 


This is a hands-on architectural leadership role requiring deep technical expertise and strong stakeholder engagement. 


Key Responsibilities 

  • Own the solution architecture for the migration from Shopify Liquid to Shopify Hydrogen 
  • Design and oversee an API-driven integration framework between Shopify and Blackbaud CRM 
  • Define system architecture across application layers, middleware, APIs, data flows, and security 
  • Lead cloud architecture decisions and deployment strategy, primarily within Microsoft Azure 
  • Establish integration patterns (REST APIs, webhooks, middleware, authentication, etc.) 
  • Provide technical leadership during implementation, ensuring alignment with architectural standards and best practices 
  • Collaborate closely with stakeholders across business, CRM, ecommerce, and engineering teams 
  • Identify technical risks, performance constraints, and scalability considerations 
  • Support deployment planning, migration strategy, and post-deployment stabilization 

 

Required Experience & Skills 

  • 11+ years of experience in software engineering, including strong experience in solution architecture 
  • Deep expertise in Shopify Hydrogen and Shopify Liquid 
  • Experience with Shopify Collective is preferred 
  • Strong experience with API architecture, system integrations, and middleware patterns 
  • Solid CRM system knowledge, preferably Blackbaud CRM 
  • Proven experience architecting and deploying solutions in Azure (AWS and GCP are secondary) 
  • Experience in ecommerce environments  
  • Strong understanding of: 
    • API design, integration, and event-driven patterns 
    • Cloud-native and distributed architectures 
    • Data mapping, transformation, and synchronization 
    • Security, authentication, and access control 
  • Demonstrated ability to lead technical delivery and work effectively with cross-functional stakeholders 
  • Ability to translate business requirements into scalable, maintainable technical solutions 

 

Engagement Expectations 

  • Fractional engagement over a 2-month period 
  • Engagement scope may expand into a full-capacity role depending on expertise and project needs 
  • Compensation: Open to hourly contractor rate structures 
  • Must be able to collaborate and attend working sessions aligned to the Eastern Time Zone 

 

Top Skills

Api Architecture
Blackbaud Crm
Data Synchronization
Azure
Middleware
Rest Apis
Shopify
Shopify Hydrogen
Shopify Liquid
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The Company
HQ: Richmond Hill, Ontario
50 Employees
Year Founded: 2020

What We Do

Tidal Commerce is an outcome-focused eCommerce engineering firm helping merchants build and manage their digital store infrastructure, optimize customer experience, and convert traffic to sales more efficiently.

In just two years of operation, our client list, headcount, technology partners and revenues have grown.

While we have achieved this success, our competitors are also achieving similar success by doing the same thing.

A rising tide lifts all boats. We don’t want to be another boat that is lifted because the tide is rising.

We want to be the tide.

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