Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more!
The Oracle CX Portal Solution Architect is responsible for designing, implementing, and optimizing customer experience (CX) solutions using Oracle's suite of CX applications. This includes portals for Commerce, Service, Field Service, CPQ, and Digital Customer Service. The architect collaborates with cross-functional teams to ensure solutions align with business goals and deliver exceptional customer engagement
What We Offer:
- An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service.
- Annual company performance bonus in addition to base salary
- Flexibility to work from home 2 days per week
- Defined career paths so you’ll always know what’s next and what steps can get where you want to go
- Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
- A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
- Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
- Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners.
- Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner
What You'll Be Doing
- Lead the architecture and implementation of Oracle CX portals and applications (Sales Cloud, Service Cloud, Field Service Cloud, CPQ, etc.).
- Design scalable, secure, and high-performing CX solutions tailored to client requirements.
- Develop architecture diagrams, solution design documents, and integration blueprints.
- Configure Oracle CX solutions including routing, filters, and plugins.
- Integrate CX portals with backend systems such as Oracle Fusion Order Management, ERP, and CRM platforms.
- Conduct stakeholder workshops and strategy sessions to gather requirements and align solutions.
- Provide technical leadership and mentorship to development and implementation teams.
- Stay current with Oracle CX product updates and industry trends.
- Consistently models the Company values and expected behaviors.
- Other duties as assigned.
What We're Looking For
- Bachelor of Science (B.S) Computer Science, Information Systems, or related field Required
- 5+ years Oracle CX solution architecture Required
- Hands-on experience with Oracle CX modules: Commerce Cloud, Service Cloud, Field Service Cloud, CPQ.
- Strong understanding of solution architecture principles and enterprise SaaS ecosystems.
- Experience with API integrations, microservices, and cloud platforms (Oracle Cloud, AWS, Azure).
- Excellent communication and stakeholder management skills.
- Experience integrating Oracle CX with ERP systems (Oracle Fusion, SAP).
- Exposure to CRM platforms like Salesforce.
- Familiarity with Agile and Waterfall methodologies.
- Ability to work in client-facing roles and manage expectations effectively.
- Oracle Certifications in CX or CPQ Preferred
About Us
We’re known in our industry for making the best commercial food equipment in the world. Every day, millions of people eat in restaurants operating Henny Penny equipment. We’re a behind-the-scenes engine in the world’s most demanding kitchens, including long-term partners like McDonald’s, Chick-fil-A, KFC, and Wendy’s. We’re 1,000+ employee-owners who thrive by living a People First mission: to support employees in becoming the best version of themselves both personally and professionally.
We recently completed the largest expansion in our history with the addition of 150,000 square feet on our Eaton campus. This expansion drives development of the world’s most reliable, easy-to-use equipment with an innovative new space for global research and development. We have several collaborative spaces for our project teams, a dedicated electrical engineering lab for our hardware and software engineers, a full model shop for rapid prototyping, and a brand-new test lab that has 300 feet of hood space to test new equipment on our product roadmap. On top of that, we have a new state-of-the-art kitchen for our food science group to meet with our customers, understand what they need, and then dial in our equipment to help them make legendary menu items.
Henny Penny is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.
Skills Required
- Bachelor of Science (B.S) in Computer Science or related field
- 5+ years Oracle CX solution architecture
- Hands-on experience with Oracle CX modules
- Strong understanding of solution architecture principles
- Experience with API integrations and cloud platforms
- Excellent communication and stakeholder management skills
- Experience in client-facing roles
- Oracle Certifications in CX or CPQ
Henny Penny Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Henny Penny and has not been reviewed or approved by Henny Penny.
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Retirement Support — Retirement programs include a company‑funded ESOP alongside a 401(k) with company match, forming a strong long‑term savings foundation. ESOP eligibility typically begins after one year, adding an additional wealth‑building vehicle beyond the 401(k).
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Healthcare Strength — Health coverage is complemented by an on‑site primary care clinic with mental‑health counseling and a 24/7 fitness center. Preventive care at no cost to employee‑owners is emphasized, indicating substantive investment in employee health.
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Leave & Time Off Breadth — The package includes PTO and paid holidays, with time off increasing with tenure. PTO reportedly starts near three weeks and scales with service, supporting a competitive time‑off offering for manufacturing.
Henny Penny Insights
What We Do
Henny Penny continues a tradition of foodservice equipment innovation that began in Eaton, Ohio, USA with the first commercial pressure fryer in 1957. With over 65 years of innovation, we offer a wide range of high quality foodservice equipment designed for easier operation, greater flexibility and lower operating costs. Our product lines include pressure and open fryers, combi ovens, rotisseries, holding cabinets and display merchandisers— all of which display our unbeatable combination of innovation, reliability and deep understanding of our customers’ needs. Beyond our operationally friendly and innovative product, we continue to set ourselves apart from the field with our focus on the overall customer experience, our key distributor and operator relationships and making sure we are at the leading edge of identifying and solving the problems our customers face in the back of their house. Our customers — including thousands of restaurants, supermarkets and institutional foodservice operators the world over — would say it's all part of what makes Henny Penny the ideal partner for providing solutions now and for the future
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