Join our dynamic team to innovate and drive technology advancements, where you can push the limits of what's possible.
As the Solution Analyst / Technical Project Manager within the Engineering Tools & Productivity (ET&P) team, you will spearhead the delivery of complex technology projects and programs that align with the firm's business objectives. Your expertise in technical principles, practices, and theories will be crucial in developing innovative solutions while efficiently managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability will help you navigate ambiguity and change, ensuring technology initiatives are in sync with business goals. With advanced communication and stakeholder management skills, you will cultivate productive relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to operational planning and risk management strategies, ensuring service delivery is of the highest quality and professionalism. The ET&P team aims to simplify the work of our 16,000 Consumer and Community Banking Engineer colleagues. Your deep technical knowledge—including hands-on experience with CI/CD, automation, and data-driven decision-making - will be vital in managing programs that foster the creation and adoption of innovative solutions to fulfill this mission. Success in this role involves understanding the purpose of ET&P's capabilities to ensure they meet customer needs and collaborating with engineer customers and their leadership to promote adoption.
Job responsibilities
- Develop and execute comprehensive program plans (scope, milestones, dependencies, resourcing, timelines) to ensure on-time delivery of ET&P capabilities
- Partner with engineering and product to define requirements, success metrics/OKRs, and roadmaps aligned to business and developer outcomes
- Identify and mitigate risks; proactively address roadblocks and implement contingency plans to maintain momentum
- Drive cross-functional execution across engineering, product, architecture, cybersecurity, and operations to deliver integrated outcomes
- Establish and maintain program operating rhythm (intake, prioritization, dependency management, release planning, status reporting, and governance)
- Champion adoption of agile ways of working and continuous improvement across teams
- Drive programs that deliver and improve CI/CD and release capabilities by partnering with engineering teams; define requirements, manage roadmap/dependencies, and track outcomes
- Leverage data-driven insights to improve adoption and productivity (e.g., active usage, DORA metrics, incident trends, lead time)
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements
Required qualifications, capabilities, and skills
- 4+ years of experience (or equivalent expertise) in technical project management leading complex technology initiatives in large organizations
- Strong stakeholder management skills with ability to influence decisions across engineering, product, and business leaders
- Demonstrated ability to independently reason through system behavior, production issues, and reliability/scalability trade-offs with senior engineers
- Proven track record managing dependencies, risks, and delivery in fast-paced, agile environments
- Strong data-driven approach: ability to define metrics/OKRs, measure impact, and drive continuous improvement
- Technical fluency across modern engineering practices (CI/CD, SDLC, release engineering, observability, incident management)
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations
Preferred qualifications, capabilities, and skills
- Experience partnering with senior engineering and business leaders to drive adoption of new capabilities and demonstrate measurable outcomes
- Experience applying AI/automation to reduce engineering toil and improve delivery efficiency (e.g., test automation, release validation, incident triage, developer self-service)
Skills Required
- 4+ years of experience (or equivalent expertise) in technical project management leading complex technology initiatives in large organizations
- Strong stakeholder management skills with ability to influence decisions across engineering, product, and business leaders
- Demonstrated ability to independently reason through system behavior, production issues, and reliability/scalability trade-offs with senior engineers
- Proven track record managing dependencies, risks, and delivery in fast-paced, agile environments
- Strong data-driven approach: ability to define metrics/OKRs, measure impact, and drive continuous improvement
- Technical fluency across modern engineering practices (CI/CD, SDLC, release engineering, observability, incident management)
- Experience partnering with senior engineering and business leaders to drive adoption of new capabilities and demonstrate measurable outcomes
- Experience applying AI/automation to reduce engineering toil and improve delivery efficiency (e.g., test automation, release validation, incident triage, developer self-service)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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