Software Quality Engineer | Product Support Team

At Garmin we create products that are designed indoors for outdoor activities. We do this to enable our customers to make the most of their time spent pursuing their passions.

We are a global company with offices in the US, Europe and Asia. In these centers, we carry out the various stages of product development, from initial concept to mass production of ready-to-sell units. We embrace a vertically integrated business model with strategic design, manufacturing, distribution, sales and support centers around the world to maximize our value to customers.

The Product Support IT team builds and supports global web applications and tools that assist in customer service. Our products include self-serve applications like support.garmin.com as well as assisted help via phone/emails/chat.

Our systems help potential and existing customers with order management, returns/exchanges, assisted buys, product manuals, product FAQs, etc. We also own and support the garmin.forums.com community site. We build many of our internal and customer facing web applications and also use vendor products to support some of our services.

Our team objective is to provide services that "Return Garmin customers to their passion".

With great projects comes great responsibilities. Our complex architecture and consolidated teams are the key points why you should want to work with us. As a software automation engineer, you will be involved in writing and execution of automated tests for Garmin applications.

We believe that collaboration leads to the best ideas, and we rely heavily on team interaction. As a role based in Cluj-Napoca, this position will require 5 days in the office each week. 

Responsibilities:

• Testing newly developed software, features, and recording any issues/improvements
• Developing and running effective tests to ensure product’s stability and performance
• Providing information to development teams to support their bug fixing
• Create documentation and select appropriate testing techniques and methods necessary for product validation, according to requirements

• Must demonstrate experience in writing automated tests
• Good grasp of OOP principles (preferably Java, but any other OOP language will do)
• Can document, troubleshoot and isolate problems encountered during testing
• At least 3 years of experience in working with web applications
• BSc in Computer Science or demonstrated relevant experience
• Familiarity working in an Agile environment
• Has strong and effective verbal, written, and interpersonal communication skills

Technologies used for testing:

• Postman, Playwright with Java or similar tools
• REST test framework
• Jenkins
• Database servers (ability to find deadlocks, simple queries), troubleshooting logs
• BrowserStack

Would be a plus:

• ISTQB Foundation or equivalent
• Experience with Continuous Integration (Jenkins, TeamCity)

Benefits to enhance your experience:

• 24 days off each year plus extra vacation days based on years at Garmin and compensation for legal holidays.
• Health package subscription and yearly budget for glasses.
• Monthly budget for sports and wellbeing activities.
• Local and global career development programs (training, mentorship, technical and leadership development, and more).
• Access to e-learning platforms and support for technical conferences attendance.
• Loyalty bonus within the company, plus other special bonuses (for holidays and personal life events).
• Meal tickets.

Yours exclusively when part of our team:

• Significant discount for Garmin products.
• Employee stock purchase plan.
• Contribution to the retirement plan (Pillar 3).
• Garmin products available for testing and borrowing.
• A comprehensive event series championing wellbeing, sports, and community tailored to foster holistic health (featuring sports events, classes, hackathons, parties, and more).
• Other benefits which we invite you to discover along the recruitment process.

Garmin Cluj is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, national origin, sex, age or disability.