Software Quality Assurance Engineer

We are looking for Software Quality Assurance Engineer to join our team in Skopje.

Quipu is the dedicated IT company of the ProCredit group and provides comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a host of other operations.

A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.

General description of the position

As a Senior Quality Assurance Engineer at Quipu, you will assume a leadership role, alongside with ensuring the delivery of high-quality software products to our banks and customers. In addition to applying both manual and automated testing methodologies, your responsibilities will extend to mentoring junior and mid-level engineers, leading QA activities within the development team, and actively participating in continuous improvement initiatives by being proactive and data-driven. The successful candidate will demonstrate forceful communication skills, leadership skills, attention to details, and effective collaboration within Agile activities.

What your key responsibilities will be:

• Mentor and guide junior and Mid-level QA Engineers in the team.

• Review and validate requirements and technical specifications.

• Develop test cases based on requirements and implement test plans to assure that software meets project specifications and design.

• Perform exploratory and destructive testing with a focus on identifying and documenting defects.

• Lead bug management, regression testing, and provide insightful metrics.

• Review defects and test logs to identify root causes and suggest solutions for improving development, testing, and documentation.

• Proactively provide improvements in the test automation frameworks structure and QA processes.

• Manage testing efforts across many varied projects and tasks under tight deadlines.

• Build test frameworks for our web and mobile banking applications both manually and automatically using different automation tools.

• Own the CI/CD tests integration and design.

• Perform advanced manual and automated testing of APIs, Data Bases and backend services for system reliability.

• Document test data and results and communicate them properly to the internal and external stakeholders.

• Work closely with the product and engineering managers to achieve the quality goals for development teams.

• Understand product lifecycle concepts and participate in the test planning process.

• Maintain a pragmatic balance between manual exploratory testing and automated test coverage based on risk, scope, and delivery timelines

Skills and experience we expect from you:

• 5+ years proven work experience in Quality Assurance in a fast-paced environment.

• Bachelor's or Master’s degree in Computer Science, Software Engineering, Electrical and Electronic engineering, or an equivalent field.

• Strong Experience in technical design processes, flowcharting techniques, and code compliance.

• Proficiency in modern programming languages such as C#, JavaScript, TypeScript, etc.

• Strong experience designing and building test automation frameworks for both Web and Mobile applications using tools such as Selenium, Playwright, Appium.

• Strong experience in APIs and DB testing for backend applications.

• Knowledge in using test coverage, monitoring, and logging tools, as well as CI/CD platforms.

• Experience in ticket and bug tracking systems such as JIRA and Azure DevOps.

• Ability to confidently operate and collaborate with other roles across teams without super visions.

• Ability to understand and create test plans from business requirements or verbal communications.

• Flexibility, and ability to adapt to changing product and business needs.

• Experience in Agile and Scrum methodologies and activities.

What we offer:

• Excellent team-oriented, dynamic and international working environment

• Challenging, engaging and varied tasks 

• Personal and technical skills development with certified trainings

• Modern workspace at East Gate Mall - Skopje

• Hybrid model of working  (100 home office days)

• Travel possibilities

• 25 paid vacation days

• Private health insurance