*This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. *
Join Our Team as a QA Software Analyst at Ninth Brain!
Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.
As a QA Software Analyst, you will:
Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.
Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.
If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.
Primary Responsibilities:
- Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
- Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
- Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.
- Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
- Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
- Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- 2-4 years of experience in software testing or quality assurance
- 6 + months of experience working remotely
- Strong knowledge or QA methodologies and testing types
- Experience gathering requirements from stakeholders to define clear testing objectives
- Proficiency in debugging techniques to troubleshooting issues effectively
- Familiarity with Agile methodologies
- Experience with testing in the .NET framework
- Understanding of DevOps practices and their role in the software development lifecycle
- Detail-oriented with a passion for improving product quality
- Strong problem-solving skills and a collaborative mindset
- Excellent analytical and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Self-motivated, results-driven, and able to perform well under pressure
- Certified Software Tester or Quality Engineer Certificate
- Proficiency with Jira Platform
- Experience in the EMS Industry
- Experience with API testing tool (e.g. Postman, Hoppscotch)
- Hands-on experience with test automation tool (e.g. Playwright)
Does this sounds like you? Apply today!
What you'll get...
- Competitive salary $60,000- $68,000
- Medical, dental, and vision coverage
- 401(k) retirement plan with company matching
- Parental Leave
- Disability Insurance
- Group and Voluntary Life Insurance
- A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
- Monthly stipend to offset phone and internet services for working remotely
- Monday to Friday schedule except when traveling for tradeshows
- Work from the comfort of your home office
- Stay connected with the team via phone, Zoom chat, and scheduled meetings
- Fun in-person company quarterly outings
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
- 2-4 years of experience in software testing or quality assurance
- At least 6 months of remote work experience
- Strong knowledge of QA methodologies and testing types
- Experience gathering stakeholder requirements to define testing objectives
- Proficiency in debugging techniques and troubleshooting
- Familiarity with Agile methodologies
- Experience testing within the .NET framework
- Understanding of DevOps practices and the software development lifecycle
- Detail orientation and commitment to improving product quality
- Strong problem-solving and collaboration skills
- Excellent analytical and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Self-motivated, results-driven, and able to perform under pressure
- Certified Software Tester or Quality Engineer certificate
- Proficiency with Jira Platform
- Experience in the EMS industry
- Experience with an API testing tool such as Postman or Hoppscotch
- Hands-on experience with a test automation tool such as Playwright
What We Do
Ninth Brain is a Michigan-based software company launched in 2001 that provides a centralized, cloud-based operations platform for first responder and other highly regulated organizations. Its tools support credential tracking, learning management, forms and checklists, workforce scheduling, compliance, and related administrative workflows. The company’s mission is to help emergency, medical, fire, and healthcare organizations spend less time on paperwork and more time serving their communities.
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