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About Meraki:
As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.
Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.
Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.
About the team:
MX-QA team takes pride in ensuring the end-to-end system of the Meraki-MX product line is ready to use. The team works on, but is not limited to, testing functionality, customer use-cases, integration testing, scalability testing, stress and longevity testing. This efficacy team is responsible for qualifying cellular wireless protocols over MX. The team is also involved in security services such as malware detection, URL filtering, web security, IPS, threat modelling, and SaaS/IaaS security capabilities. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority.
About the Job:
Meraki is looking for a Software QA Technical Leader to join to support qualifying our SD-WAN product offerings with prominence in cellular/wireless capability. As a Software QA Technical Leader, your responsibility includes designing and building testbeds, creating and executing functional tests that resemble customer use-case for SD-WAN and cellular solutions, and contributing to industry-leading technologies in the cloud ecosystem. As the demand increases, you must adapt to new wireless technologies such as 5G, 6G, etc. You need to develop coherent and cross-platform validations for current and future customer use cases. As a part of a geographically distributed team, you will collaborate with multiple Meraki engineering teams and stakeholders around the globe. To be successful in this role, you will need to have motivation, curiosity, passion for problem-solving, and experience with telco technologies and automation as a breath.
In addition to driving test strategy, test planning and performing testing on large-scale networks you will provide technical leadership to drive and implement new ideas to optimize and alleviate the team.
What You Will Be Doing
• Develop a comprehensive understanding of the use cases/workflows of the cellular solution deployed in the customer environment.
• Participate in requirements/design discussions with Product managers & development team and represent the QA team.
• Design a test strategy document for the Meraki MX features and collaborate with other QA and development teams to cover all aspects of the features being developed.
• Execution of tests and reporting test results, and test metrics pertaining to these tests.
• Develop automation scripts in parallel or ahead with feature testing to enable CI/CD (i.e Automation Driven Testing)
• Identify, evaluate and propose new test tools and methodologies for improving functional qualification over various platforms.
• Analyze the test gaps that resulted in customer issues and incorporate them into the test strategy.
• Proactively, Identify gaps in the regression test automation and improve automation coverage.
• Provide leadership & mentorship to the MX QA team and guide junior engineers in developing test-plan and reviewing their work.
• Invest in innovation and out-of-the-box thinking to foster the originality of ideas to productize them.
What You Would Bring
• 12+ years of firmware/embedded software testing experience in a data networking environment
• 8+ years of test automation experience possibly with cellular technology
• Understanding of LTE and 5G architectures and use of it on the modem side.
• Outstanding programming skills with scripting languages like Ruby and/or Python
• Solid understanding of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.
• Passionate about automation testing.
• Hands-on experience on R&S, Amarisoft, real MME/eNodeB & use of EPC.
• Experience in scaling or performance testing using equipment such as Ixia or Spirent.
• Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA.
• Effective communication skills and proven track record of collaboration with stakeholders.
• Experience in technically leading a team of network test engineers.
What makes you stand out
• Expertise in 3GPP, NAS protocol, RRC, and modem SDK.
• Testing experience in security or cloud networking environment
• Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.
• Research of applications and Framework experience – Acquired patent(s), Published White-paper / Yellow paper on embedded solutions
• Experience with developing frameworks for CI/CD pipeline
Does this sound like you? We’d love to hear from you!
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
What the Team is Saying
What We Do
Meraki is a Greek word meaning “something done with soul, creativity, or love.” With this name as our mantra, we’re building a welcoming workplace that attracts eclectic, curious, purposeful people who unite to ignite our customers’ passions. Together, we create powerful, simple technology with the potential to change everything.
Why Work With Us
We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
