Who are we?
We are a globally expanding software technology company that helps brands communicate more effectively with their audiences. We are looking forward to expand our people capabilities and success in developing high-end solutions beyond existing boundaries and establish our brand as a Global Powerhouse.
We are free to work from wherever we want and go to the office whenever we like!!!
What is the role?
The Project Manager is responsible for the overall management of standard implementation and industry solution software projects throughout its lifecycle
What you’ll be responsible:
- Creating and executing project work plans and revising as appropriate to meet changing needs and requirements.
- Planning, executing, and finalizing projects according to strict deadlines within budget.
- Effectively contributing to the project management process, including, but not limited to: Project Plan Development, Project Budget Management, Project Time Management, Project Risk Management, Project Scope Tracking and Management, Project Team Management
- Monitoring the status of the project and distribute information accordingly to respective team members.
- Providing all necessary feedback during project lifecycle.
- Managing transactions with customers and coordinating internal team
- Engage with customer stakeholders to understand their business and technical goals for using SmartMessage, building credible relationships throughout the customer organization, from senior staff to SmartMessage end users.
- Collaborate with internal technical resources to empower and train customers to use SmartMessage's platform and powerful features as efficiently as possible.
- Effectively deliver engaging enablement training and workshops.
- Where required, tailor 1:1 onsite and remote onboardings to meet client needs and exceed expectations.
We are looking for a passionate talent professional who has;
- A Bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.
- Proven experience in software project management and software development.
- Theoretical and practical software project management knowledge
- Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc)
- Proven leadership skills
- Strong organization skills and the ability to prioritize multiple tasks;
- Fluent English communication skills
- Scrum experience is a plus
- 5 years+ managing complex enterprise implementation projects across multiple senior client stakeholders at a SaaS company or similar
- Software Project management experience, dealing with large and complex implementations within highly matrixed organizations
- Strong problem solving skills and ability to manage conflicting priorities
Join our team!
Top Skills
What We Do
We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized" solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented" structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.
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