Software Operations Manager

Reposted 22 Days Ago
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Greenwood Village, CO, USA
In-Office
Mid level
Information Technology • Software
The Role
The Software Operations Manager will identify portal functionalities, track customer support issues, coordinate resolutions, and document supporting processes.
Summary Generated by Built In
Company Description

Since 2002, Quantix HealthTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality. Quantix HealthTech serves the specific needs of the healthcare industry and is recognized as one of Denver's fastest growing Healthcare IT services organizations. Quantix HealthTech was recently featured in US News and World Report and Forbes.  

Job Description

Job Title:  Software Operations Manager
Location:   Greenwood Village, CO
Type:  Contract to Hire
Length:  6 months
Job Description:   Company located in Greenwood Village, CO has an immediate need for a Software Operations Manager for a contract to hire position.  This position reports to the Sr. Director of Experience Design.  Seeking candidate to Identify and understand how each portal works and the lifecycle of how they support customers, track and report on usage, issues, and resolution for each web portal, understand and coordinate issue resolution through internal or external support teams, learn and document all systems and support processes associated with each portal and track and drive to resolution operational logistics.  No direct reports.
Required Skills:
1)  Technology, specifically software
2)  Web, mobile and or SaaS.
3)  Problem Solving, troubleshooting, and triage
4)  Analytics and reporting

Qualifications

Required Skills:
1)  Technology, specifically software
2)  Web, mobile and or SaaS.
3)  Problem Solving, troubleshooting, and triage
4)  Analytics and reporting

Additional Information

All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at henriquez@quantixinc. com or reach me at 303-557-4014.

Skills Required

  • Experience with technology, specifically software
  • Proficient in web, mobile, and/or SaaS environments
  • Strong problem-solving and troubleshooting skills
  • Experience in analytics and reporting
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The Company
HQ: The Woodlands, TX
32 Employees
Year Founded: 2002

What We Do

*We at Quantix prioritize your privacy. When you opt-in for SMS services on our VoIP platform, rest assured that your mobile information is strictly used for this purpose and never shared with third parties or affiliates for marketing. We employ robust security measures to protect your data, and you can opt-out at any time. For more information, please visit our website to read the full privacy policy. Quantix is an IT workforce management services provider that prioritizes people and purpose for growth. Pioneering the road map for changing the culture in the IT services industry. Quantix believes in unleashing the power of human potential, embracing diversity, and helping people and organizations thrive in reshaping our economy and the world. Quantix is on a mission to set a new standard for business to create a more inclusive reality for individuals and teams by supporting organizations that create the type of workplace where people feel motivated to contribute in a way that fuels bottom-line growth. Since 2002 we've been providing contract, contract-to-hire and direct hire services to a wide range of clients. We provide individual consultants, project management, project teams and executive management placements.

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