Software Engineering Manager

| Austin, TX, USA +17 more | Remote | Hybrid
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About the Role
As a hands-on Software Engineering Manager, you will lead the development of NinjaOne's integrations and internal services. You will be responsible for inspiring our software development team to innovation and excellence. Manage our teams developing our suite of software products from roadmap to customer delivery. Collaborate across departments working closely with our Product Management, Architecture, Sales Operations, Quality Assurance, and Platform Engineering teams. If you are passionate about fostering growth and change, this is your opportunity to impact our world of Software Engineering.
Location - We are flexible on remote working from home, if you are located in the USA and in one of the following states - TX, FL, NC, GA, CT, ME, KS, CO, NJ or VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You'll be Doing
Technology Leadership - Provide Full Stack hands on software development technical expertise for your team's successes, being a subject matter expert, doing code reviews, aiding with deployments and releases, and leading the technology direction.
Team Leadership - Lead and grow a distributed, remote team of UI, Server, and Client Application developers, mentor and provide feedback to team members, and ensure alignment across the different layers of the team and system.
Project Management - Leading the Project Management efforts from start to finish, driving accountability of the team, and owning the Quality Assurance (QA) process including Test Cases to ensure the quality of the product. Tracking team and work in project management tools, especially JIRA suite.
Engineering Operations - Identify gaps and needed improvements in existing implementations, designs, and team operations. Collaborate with Product Owners and business stakeholders to develop valuable requirements and a project vision.
About You
• 3+ years of experience as a Software Engineering Manager.
• 7+ years of hands-on software development and design experience in distributed client-server architectures with hands-on software engineering experience.
• Experience in cross-system integrations using systems such as Salesforce, WorkRamp, Zendesk etc.
• Expertise in software design and architecture of applications and systems, including CI/CD, modern web and API development, caching, RDBMS and NoSQL databases and code quality best practices.
• Security focused mindset and adherence to security best practices.
• Advocating for a Culture of Quality within the team.
• Ability to lead, supervise, train, support, and mentor a remote team of engineers.
• Excellent communication and collaboration skills, interacting with other teams (especially Product Management).
• C# and .NET experience is a PLUS.
• Salesforce admin and development experience is a PLUS.
• Bachelor's degree in computer science or other relevant technical engineering degree, equivalent relevant work experience will also be considered.
About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.

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Candidate Location Eligibility:
Atlanta, GA
Austin, TX
Charlotte, NC
Dallas-Fort Worth, TX
Houston, TX
Jacksonville, FL
Los Angeles, CA
Miami, FL
Orlando, FL
Pensacola, FL
Portland, ME
Raleigh-Durham, NC
San Antonio, TX
San Francisco, CA
Tallahassee, FL
Tampa Bay, FL
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!


Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.


VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.


Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.


Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.


Training and Development Manager

What are NinjaOne Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
President's club
Flexible work schedule
Remote work program
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
NinjaOne offers short and long term disability options for employees at their choosing.
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free daily meals
NinjaOne provides catered lunches on Mondays, Tuesdays and Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Mother's room
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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